Enjoyed this gym for a long time. Met tons of awesome people and had years of great experiences. Being a Big Box gym, occasionally you have to deal with assholes and people who are ignorant of etiquette. This happens everywhere so Club can't really be blamed for that. Whenever I had a valid complaint, management did a great job addressing the situation.
However! Club fitness has decided to turn their back on some of their oldest customers. They canceled all of the original accounts service and let us know our original contract that we signed was no longer good. A contract that we were held to for years was suddenly no good. If we missed payment, we would be sent to collections according to the contract, but the moment the contract no longer suited Club, they were canceled. Long term members were forced to sign a new contract at 3x the original price. This was unacceptable.
Had a great time at this gym, but out of principle I can't support it.
Equipment at the gym has also suffered drastically as they completely went overboard with the Panata equipment. Some is great, other equipment like the benches are simply unusable.
lashelle gilbert
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November 22, 2024
I’ve been a Gold member for 11 mos and haven’t used 1 guest pass. Tried to take my 15 year old daughter and was told had to be 18 “unless she joins”. They can join under 18 but can’t be a guest. What a joke! She can go daily with my husband to Planet which is much newer and nicer. Their policies are outdated! I will be changing clubs!
Kevin Mattie
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April 29, 2024
Great facility. Unfortunately they pump in the worst, "N" word laced music with the "F" word beeped out every other song. And at full volume. Looking around at this audience in O'Fallon, MO, this noise does not fit. Everyone hates it. I know people who just got fed up and went to PF. Please don't bring your kids. They don't need to hear this. Otherwise, it's a pretty decent gym.
Joe Hessel
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October 22, 2024
Manager at this location is a great guy and staff is very friendly. Gym has made improvements since my original review so they are taking feedback seriously.
Sauna typically works great and is very hot. This is a great gym!
Jim Walsh III
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September 17, 2024
They have updated the equipment which is really nice. Great variety of machines for cardio or weights. It's always warm in there, so that's the only downfall of the place.
Enjoyed this gym for a long time. Met tons of awesome people and had years of great experiences. Being a Big Box gym, occasionally you have to deal with assholes and people who are ignorant of etiquette. This happens everywhere so Club can't really be blamed for that. Whenever I had a valid complaint, management did a great job addressing the situation. However! Club fitness has decided to turn their back on some of their oldest customers. They canceled all of the original accounts service and let us know our original contract that we signed was no longer good. A contract that we were held to for years was suddenly no good. If we missed payment, we would be sent to collections according to the contract, but the moment the contract no longer suited Club, they were canceled. Long term members were forced to sign a new contract at 3x the original price. This was unacceptable. Had a great time at this gym, but out of principle I can't support it. Equipment at the gym has also suffered drastically as they completely went overboard with the Panata equipment. Some is great, other equipment like the benches are simply unusable.
I’ve been a Gold member for 11 mos and haven’t used 1 guest pass. Tried to take my 15 year old daughter and was told had to be 18 “unless she joins”. They can join under 18 but can’t be a guest. What a joke! She can go daily with my husband to Planet which is much newer and nicer. Their policies are outdated! I will be changing clubs!
Great facility. Unfortunately they pump in the worst, "N" word laced music with the "F" word beeped out every other song. And at full volume. Looking around at this audience in O'Fallon, MO, this noise does not fit. Everyone hates it. I know people who just got fed up and went to PF. Please don't bring your kids. They don't need to hear this. Otherwise, it's a pretty decent gym.
Manager at this location is a great guy and staff is very friendly. Gym has made improvements since my original review so they are taking feedback seriously. Sauna typically works great and is very hot. This is a great gym!
They have updated the equipment which is really nice. Great variety of machines for cardio or weights. It's always warm in there, so that's the only downfall of the place.