About John Hoff CPA, PC
Our Address
1833 Lake St Louis Blvd, Lake St Louis, MO 63367, USA
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I had a truly dreadful experience with this accountant. It's hard to know where to begin, but let me try to encapsulate the sheer incompetence and laziness I encountered. Firstly, this accountant displayed a stunning lack of initiative. Rather than going above and beyond to ensure my tax return was accurate and optimized, he did the bare minimum. He seemed utterly clueless about some basic deductions, including those related to IVF infertility treatments. I had to argue tooth and nail just to get him to acknowledge the legitimacy of these deductions. I felt his personal biases on this and was extremely uncomfortable when he asked about my treatment progress. To make matters worse, he seemed to have a fundamental misunderstanding of military tax regulations. Despite my clear explanation that as a Reserve/National Guard member, I am entitled to certain deductions for travel related to training exercises, he stubbornly insisted otherwise. I was flabbergasted by his ignorance and unwillingness to consult the relevant regulations. Not only did this accountant fail to grasp basic tax concepts, but he also demonstrated an appalling lack of attention to detail. I lost count of the number of times he had to redo my return because of his own mistakes. And when the IRS flagged errors in the return he filed for me, did he take responsibility and offer to rectify the situation? No. Instead, he dismissively told me to "just pay it." Furthermore, the attitude throughout our interactions was nothing short of rude. He seemed disinterested and condescending as if my concerns were beneath his notice. To top it all off, he was incredibly disorganized, misplacing important paperwork and causing unnecessary delays. In short, my experience with this accountant was a complete disaster. I deeply regret entrusting him with my taxes and will never make that mistake again. I strongly advise others to steer clear of their services unless you enjoy wasting time, money, and patience. Save yourself the headache and find a competent professional elsewhere.
We met with Mr. Hoff to prepare tax returns for two (2) calendar years. When we arrived to pick-up both returns we were advised that only one (1) return was prepared. When questioning front desk personnel about the other return, she insisted that we did not provide paperwork the missing tax year. She brooked no discussion that they're office could have possibly misplaced our paperwork. We left the office without either return since we didn't trust the competence of the staff. Mr. Hoff's office called us immediately after we left only to advise that they located the "missing" paperwork but suggested that it was somehow our fault that the tax return wasn't prepared for failure to provide them with a W-2. The W-2 in question was emailed directly to Mr. Hoff one (1) week earlier as he requested but apparently, they lost that document as well. This office is one of the most disorganized and unprofessional places of business that we have encountered in recent memory. If you use this office for tax preparation be prepared for incompetence and unprofessionalism at the highest level. Unbelievable!!!!
This guy is careless and it doesn't seem to bother him at all. Unfortunately for us, our previous tax man retired. Hoff did our taxes this year. First problem was when he was going to deny our QCD deductions. When we pointed out they were both 501 (c) 3 charitable organizations, his comment was, "I guess I should have read further". Today we got an email from him stating that the returns had been filed and the Fed refund would be direct deposited in our checking account. The next paragraph stated the Mo. refund would be mailed to us. WHAT?????????? We have never had our refunds mailed; that only gives the government more time to delay the refund. Add the wretched US mail service and we will be lucky to get our refund by Christmas. Thank God there are plenty of tax preparers; we chose the wrong one.
John has been doing my taxes for over 30 years. He is friendly, fair, and accurate! I have always received the best service and have never encountered any problem whatsoever. I highly recommend him. I wouldn't go anywhere else for my tax preparation needs!
7-11-2022 is my first appointment with Mr Hoff. He is polite and very professional. He was knowledgeable regarding advice on some serious tax questions. I felt comfortable with instructions concerning the direction for future decisions. Actually he saved us a lot of future grief. Thanks Mr Hoff.