About OfficeMax
Our Address
1349 State Hwy K, O'Fallon, MO 63366, USA
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I've come in and worked with Donell a few times now. He's been fantastic to work with. He's gone above and beyond every time. These last couple times I've come in, both he and Daniel helped me. They helped me check to make sure my project would work and then when I came back for the final print, they got me in and out in just a few minutes. I really appreciate all their help and will definitely be back.
Very clean store. Great selection. Moderately priced. Steve and helpful associates. Taleigha B was an amazing help and even made me laugh! I found everything on my list except for magnets, which was no biggie. I found everything I needed.. but you guys need magnets!!
Ordered a poster from here and wanted it laminated. Went through the entire process and got the poster and went in only for them to tell me they won't laminate it because the poster could damage their machine. Why offer it as a service if you won't do it. Poster was within LxW parameters and everything. GO TO THE ST CHARLES STORE. THEY ARE SO MUCH NICER AND WILL ACTUALLY HELP YOU WITH YOUR ITEMS AND ISSUES.
I would like to thank the store manager Donnell for his prompt and curtious attention to a warranty issue regarding a defective and damaged chair mat. He made sure that the life-time warranty was honored, and I exchanged the mat for a new one that wasn't cracked. Donnell did so with professionalism and wanted to make sure everything was A' OK with me regarding the product exchange. I can't thank him enough for his customer service. I am a very happy OfficeMax customer and quite satisfied with this transaction and the genuine customer care I've received. Thank You!
Donnell went above and beyond to assist me today! I ordered a large quantity of prints and got a time to pick up email. I went into the store and there was an issue with my order. Instead of Donnell turning me away, he helped me get a refund for my first order/helped me place my 2nd order and got everything printed/cut right then and there for me! Donnell is a star in the print services area!