AAA Appliance Sales, Repair and Parts Center
7428 Mexico Rd, St Peters, MO 63376, USAAbout AAA Appliance Sales, Repair and Parts Center
Our Address
7428 Mexico Rd, St Peters, MO 63376, USA
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Bill was very thorough and fixed the problem on my microwave. He took time to explain the issue and what steps he took to repair. He was not happy with one minor aspect of the repair even though the repair was successful. He promised to return with a better part. He did return and redid that minor issue to his satisfaction. I appreciated that attention to detail
The crew worked quickly and got the job done fast. That’s the good news. They didn’t feel it was necessary to walk me through an overview of the new unit which I had to force the discussion. I wanted some baseline information and had to ask someone to educate me. They didn’t clean up the floor and access area after they walked in and out of the walkout basement multiple times during the installation which was disappointing. I had a vacuum sitting right there. Nice to have a new water heater but I was expecting more from them for my investment. They also spoke inappropriately of the other company members I had already had discussions with. Never bash your co-workers. You are all a team working together, regardless of your skill level or title.
We were able to quickly schedule a service call and received a call from our technician John when he was on his way. Did a great job of diagnosing our problem and explaining it to us. Made us aware of the 30 day guarantee if we had any further problems with this issue. John did a great job! Thanks.
John, our serviceman, was courteous, efficient, and friendly. He assessed the situation, discussed the extant of the repairs needed, the age of the dishwasher, and the pros and cons of repair bs replacement. We were very pleased with the service call. We’ve been using AAA Appliance for nearly 20 years
John did a great job. He was very informative, and professional. I was very happy with their service and will not hesitate to call on them again.