My kiddo loved it. First Time visiting A.D. everyone made my child comfortable and aware of what tools were being used in a fun and educational way. The front office was informative, speedy, and very helpful. The paperwork prior our first visit was done electronically and our next visit was scheduled before we left.
My son has been coming here for several years now and we love it! Lauren is the absolute BEST hygienist and Alicia and Crystal at the front desk are so friendly! Today was the best visit and as a parent waiting, I had so much fun laughing and visiting with them! I felt welcom and right at home!
So far the practice itself including the dentist (Dr. Vicky) seems wonderful, but the administrative side is severely lacking. Perhaps the people they deal with on a general basis are ok with being talked to like children, but we aren't. For example, when you are trying to get confirmation for an appointment, don't leave a deceptive voicemail to get a return call for this confirmation, especially after it was already confirmed by text. The voicemail left said "we need to speak with you regarding something important before your visit tomorrow" and when I called, the receptionist said, "We just need to confirm your appointment." The next example is that, when scheduling a procedure, the gal setting it up said "Dad can stay home with the baby while you wait in the waiting room for your child." I think my husband and I can determine how to best manage the situation as far as who stays with our son and whether or not our infant is with us while we wait. Just a lot of condescension that isn't really necessary.
We always receive such awesome care and customer service. Thank you for all you do. Highly recommend to anyone looking for pediatric dentistry. My children, nephews, nieces, and grandchildren come here and we always get a little tough love when we need it and great praise for when we follow through with their medical advice. It takes a village ❤️
We absolutely love accent dental. Everyone from the front desk staff to the dental hygienists to the Dentists themselves, our last appointment we had the pleasure of seeing Dr. Todd who is the owner of the practice and he was so wonderful. Our daughter was going under anesthesia and he made us feel so comfortable. We so fortunate to have found Accent
To get listed, enhance your listing, offer promotions on this site, or find out more about the services we offer, please contact us!