Dana is wonderful, and Marie makes you feel like a member of the family. Even though I've moved 3 hours away, I will continue to drive that far to have Dana take care of my hair. Totally worth it!!!
Overpriced and lady didn't really want to give me any attention to tell me nothing about it
Was looking for a new salon, booked and ordered groupon. Arrived and mentioned groupon and the receptionist told me my stylist didn't honor it. I was confused and when I asked her to clarify, the response was that she asked me when I booked (she didn't) and that I should know better when booking with groupon (nothing listed in the groupon indicated restrictions with stylists) and further that my stylist had all the clients she needed (wow). I started to leave at this point, but needed a cut. Y'all it was the first cut since quarantine! Cut was beautiful and color was nice, but when I checked out the receptionist told me she was sorry if I thought she head an attitude... because she didn't... I'm done. I acknowledged her (bc I'm not rude), tipped (not the stylists fault) and left. Shame customer service and client experience is not valued at the front desk as much as it was with the stylist.
Emily and the whole staff is very accommodating. I loved my hair color and highlights that were done.
I purchased a Groupon for myself and my daughter. This was my daughter's first time getting her hair highlighted. As noted, purchased Groupons not knowing we were going to have to pay an extra 100 bucks forher and extra 50 for me. The worst part is Taylor obviously is not a trained professional and did not know what she was doing. She left the bleach in too long and turned her hair bright orange and my daughter's hair started braking off. She got it redone by another stylist which couldn't undo the damage already done. My daughter's hair fell out by the handfull and now her hair is a total mess. The Groupon is not worth it. You will end up spending more and end up with a nightmare!
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