So I just called this place of business to inquire about 3 years of back taxes. The woman that answered the phone was very nice. During our phone call she asked me to hold on. I did so. And yes she did return back to the phone to apologize for putting me on hold. Then I asked a serious question. She asked me to hold on. At this point someone else got on the phone. She started asking questions. (Never introduced herself or told me who she was) I simply said mam I was on the phone with someone else there. She replied snaughty saying that that was her assistant. Then informed me that they weren’t taking anybody. Which obviously was a lie. The 1st girl was eager to help. And then I asked if that was the case then why didn’t her assistant tell me right away. I got hung up on. I wouldn’t recommend anyone doing business with someone like that. I will be getting a hold of the BBB as well. I guess I’ll find someone else that’s eager to help and wants my money. Overall just not a good 1st impression and it has left me upset.
Do Not Recommend. Agreed to do our estate tax return in Oct and then upon receiving the information the next day, she has not responded to our follow up calls, emails, visits in over 4 months. Very unprofessional.
This has been a hard tax season for most. We filed our taxes Jan 24 and found out we had a hold on our taxes bc we missed a form. I tried doing it myself and couldn't. I called about 20 tax services and NOBODY would help us. I called here and she let us come in today last minute and filled out the form AND faxed it in. She's so amazing and will definitely switch to her tax services from now on. If I had 10 thumbs they would all be up. Great service, print and professional. Thank you SO much!
Amazing tax service! If you are looking for a great tax experience go here! We had an appointment scheduled and sat with Jane. Jane was personable, knowledgable and efficient. I would recommend this tax service to everyone! It was affordable and fast!
Great service! They were able to help me and my business partner build a plan to stay organized with opening our new business and eliminate the headache of tax season!
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