So happy that we chose All Solutions to maintain our pest control. Taylor came to our house to explain the process and what their services consisted of for hour yearly maintenance. Taylor is very friendly, knowledgeable and professional. 2 days later (my choice to schedule after the weekend) Ethan came to our house to do the actual treatment. I was so pleased with his kindness and professionalism. Ethan was very kind to my 4 year old who talked to him during part of the process. Ethan was super friendly to us and did a great job on both the inside and outside of our house. I would recommend All Solutions to anyone needing pest control. Thank you so much Taylor and Ethan!!! Also a shout out to Shelly in the office who also had super customer service when I called to speak with her. 👍👍
Charity Reed
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July 11, 2018
*UPDATED*
I rarely update reviews once I post them, because I find it important that customers get my initial feeling on something. However, with this company, I have to make an exception.
I had a problem with my original service. I wasn't a customer looking for a refund, or a customer just here to complain, but the reality was I had certain expectations for what the service could provide because of what sales staff told me upfront that simply weren't being met.
In stepped Derek, the owner, and man could I not be more impressed with the level of professionalism that he handled the situation. He was very direct and honest with me, we got our expectations straightened out, and he spent a tremendous amount of time with me making sure that I could actually be satisfied.
After sending a team out again and having things thoroughly walked through, I have now become a loyal fan of the company. The only reason why they won't get the full 5 stars from me is that I feel they need to do a better job of training their sales staff up front to be more clear with expectations up front.
Amy Johnson
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June 20, 2015
It looks like Wesley deserves a raise! Most of the people writing reviews here seem to mention his name and I'm the next one to do the same. Our home was serviced today and he did a very professional job. He was very quick and thorough, but not too busy to answer a few questions I had. I also felt comfortable that he would respect my home and belongings. He arrived on time, which isn't always the case with people invited to work in your home. We have been very reluctant to select a pest control service, so I also have to thank Keegan (did I spell that right?), the salesman who came by and spent quite a while explaining what ASPC offers. So far, I am very impressed.
Erin Beam
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May 12, 2022
They have delivered a quality service and have taken care of any issue that has come up. Chandler is professional and courteous when he has serviced our insect issues.
susan williams
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July 19, 2017
I just signed up for service and am very pleased. I normally don't sign up for anything when they knock on my door, but Haden was very courteous and professional. After going over the service with me, he even managed to get my first appointment right away. Parker was the technician who came to do the treatment and he was wonderful. Since I have 2 dogs, he waited while I put them outside, then waited again when I had to bring them in. Both Parker and Haden were friendly, courteous, professional and deserving of this review.
Our Address
1001 Boardwalk Springs Pl Suite 111B, O'Fallon, MO 63368, USA
So happy that we chose All Solutions to maintain our pest control. Taylor came to our house to explain the process and what their services consisted of for hour yearly maintenance. Taylor is very friendly, knowledgeable and professional. 2 days later (my choice to schedule after the weekend) Ethan came to our house to do the actual treatment. I was so pleased with his kindness and professionalism. Ethan was very kind to my 4 year old who talked to him during part of the process. Ethan was super friendly to us and did a great job on both the inside and outside of our house. I would recommend All Solutions to anyone needing pest control. Thank you so much Taylor and Ethan!!! Also a shout out to Shelly in the office who also had super customer service when I called to speak with her. 👍👍
*UPDATED* I rarely update reviews once I post them, because I find it important that customers get my initial feeling on something. However, with this company, I have to make an exception. I had a problem with my original service. I wasn't a customer looking for a refund, or a customer just here to complain, but the reality was I had certain expectations for what the service could provide because of what sales staff told me upfront that simply weren't being met. In stepped Derek, the owner, and man could I not be more impressed with the level of professionalism that he handled the situation. He was very direct and honest with me, we got our expectations straightened out, and he spent a tremendous amount of time with me making sure that I could actually be satisfied. After sending a team out again and having things thoroughly walked through, I have now become a loyal fan of the company. The only reason why they won't get the full 5 stars from me is that I feel they need to do a better job of training their sales staff up front to be more clear with expectations up front.
It looks like Wesley deserves a raise! Most of the people writing reviews here seem to mention his name and I'm the next one to do the same. Our home was serviced today and he did a very professional job. He was very quick and thorough, but not too busy to answer a few questions I had. I also felt comfortable that he would respect my home and belongings. He arrived on time, which isn't always the case with people invited to work in your home. We have been very reluctant to select a pest control service, so I also have to thank Keegan (did I spell that right?), the salesman who came by and spent quite a while explaining what ASPC offers. So far, I am very impressed.
They have delivered a quality service and have taken care of any issue that has come up. Chandler is professional and courteous when he has serviced our insect issues.
I just signed up for service and am very pleased. I normally don't sign up for anything when they knock on my door, but Haden was very courteous and professional. After going over the service with me, he even managed to get my first appointment right away. Parker was the technician who came to do the treatment and he was wonderful. Since I have 2 dogs, he waited while I put them outside, then waited again when I had to bring them in. Both Parker and Haden were friendly, courteous, professional and deserving of this review.