Alltru Credit Union

1232 Wentzville Pkwy, Wentzville, MO 63385, USA

About Alltru Credit Union

3.8 / 5

from reviews

    Kathy Burgess
    -
    February 08, 2024

    My first experience here was a great one. Everyone I encountered was nice and extremely helpful. Since I joined the credit union I've been treated just as nice and professionally every time! I can't say that about other banking institutions I have dealt with in the past.

    Daniel Lee
    -
    February 14, 2024

    Don't bother with this Credit Union. I've banked with many different credit unions and most of them are about giving to the community and helping there members. I had not had them very long and it had been a horrible day when I asked why my courtesy pay wasn't going through for the one night we needed somewhere to stay out of the cold, it was because my account was put -30 in the hole from them because of a ACH transfer they didn't even put through and it was a mistake. When i call I offered to pay their unreasonable fees they said they didn't know if i brought it to good standing if it would work. So my family and I get to stay out in the cold in this unfamiliar town and place to freeze. Needless to say the account is getting closed immediately. They are the most 2 faced credit union i've ever dealt with.

    Charles Land
    -
    March 01, 2024

    I love this credit union I have not one time has any issues any weird mistakes, or anything like that like I have in the past with other banking institutions. Personal and business decided to do more business With this bank, they definitely will take care of you Your personal& business needs

    Eric “STLFIREMAN”
    -
    December 28, 2023

    Best credit union in the St. Louis area. Friendly staff who makes sure all questions are answered before you leave. The lines are never long but if they are I guarantee another teller would open up to get the customers the fast and friendly service they deserve.

    Aimee Meyer
    -
    January 08, 2024

    They are the worst! It’s now 1/8/24, my debit card expired on 12/31. I called two weeks before it expired and I was assured it was on the way. NYE went to use my card and it was turned off. I’ve called 3 times in the past week and have been assured it’s on the way. Do I have a card? NO!!! On the third call, they should have sent it overnight. Why should I have to drive 45 min to your branch because you can’t get new cards mailed out before they expire. Fortunately I have another bank and will be switching everything to US Bank. This is the second time Alltru has done this to me. It’s asinine and unacceptable!

    Alltru Credit Union

    Our Address

    1232 Wentzville Pkwy, Wentzville, MO 63385, USA

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