Every single experience at Alltru credit union is always a delight! The drive thru staff are who I deal with on a regular basis. Every single time, they are very nice and always have smiles on their faces. Same goes with the inside staff and personal bankers as well. They always are able to answer any questions I may have! I frequent the Wentzville branch! 5 stars for sure!!
I worked a 14 hour shift and had to get a new debit card afterwards. The bank hadn't opened inside yet. But the manager told me he would take care of it in the drive thru. They had me in and out in no time. It's little thing like this that make this bank so much nicer than any I have had before. Thank you all!
I needed to open a business account and I was able to send everything in and Melinda Klocke was amazing had it done for me In no time ordered my checks set up everything she is the best !! I use to only work with Claudia but Melinda is my go to at Alltru !! Thanks Melinda !!
Been a customer since i left St Louis 8 yrs ago and wanted to keep at least one account open there and they have consistently offered the best service and make it easy for customers who live out of state ! Thank you for retaining the same values if not better than 1st Financial FCU im here to stay! Love the email and virtual teller options i feel like im still in St Louis although i reside 789 miles away! Thank you AllTru dont change
I am very pleased with the customer service I have received with Altru. Every time I have questions or concerns there is always someone on the otherwise willing to help me. I tried the Video Chat for the first time and the experience was incredible. It felt like I was in the credit union.
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