Alltru Credit Union

1232 Wentzville Pkwy, Wentzville, MO 63385, USA

About Alltru Credit Union

3.8 / 5

from reviews

    ELRE
    -
    January 18, 2022

    Please do yourself a favor and find another Credit Union to bank with. These people seriously do not care about you at all. I'm currently fighting with them about overdraft fees I received from a transaction that I reported to them as fraud! I did not authorize the transactions so of course its going to overdraft the account yet you all are still charging me an overdraft fee?!?! Like how?! Save yourself the time and go elsewhere. There are plenty of other institutions that are no longer charging fees! If you need to talk to someone on the phone be prepared to WAIT AT LEAST 30 minutes to get someone on the phone. This has been going on before the pandemic. If they treat their employees anything like their members I can see why no one wants to work for them. Don't call right before closing neither because I promise your call will mysteriously drop and when you call back you will not be able to get through because their phone lines have been shut down.....they don't care about you unless you are paying their outrageous fees!

    TiJauna Ingram
    -
    November 16, 2021

    This was my very first experience working with a Credit Union, and Alltru Credit Union has been awesome. They made it so easy to work with them and they are true to their word. I am so honored to be accepted as part of their "team/family". It has truly been a wonderful working experience and I look forward to a wonderful working experience. I pray everyone can find a credit union that is so wonderful to work with and stay true to their words.

    Harry Corbett
    -
    November 10, 2021

    Heather Hoffman is an exceptional Member Expereince Specialist! I have been a member of the CU for some years. In recent years we have expanded our use of your products and services. Each time Heather has been very accommodating, knowledgeable and professional! Great representative of the CU! Harry and Nancy Corbett

    1RealDude_
    -
    January 18, 2022

    Tajuana was absolutely fantastic. I called in for some help with a stressful situation and she walked me through the process and made it super easy. Called in stressed and was laughing by the time the call was over. How customer relations should be. Give that girl a raise!

    Andrew Leonard
    -
    November 10, 2021

    I have used financing for a vehicle thru this location multiple times. Also refinancing. Great place easiest bank to work with. Always friendly and respond quickly. Thanks for all your help

    Alltru Credit Union

    Our Address

    1232 Wentzville Pkwy, Wentzville, MO 63385, USA

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