Alltru Credit Union

1721 Zumbehl Rd, St Charles, MO 63303, USA

About Alltru Credit Union

3.9 / 5

from reviews

    Macefamilyclan Mace
    -
    March 18, 2024

    If I could rate them lower I would! I find the bigger banks have better customer service then this CU. I've never been told so much its in your contract. Our new cars engine exploded and we are trying to repair the engine but its mandatory during this time to have full coverage. No help or delay on insurance, and they are complete jerks about it! Makes you want to let them just come collect the car or switch loans to a bank that takes better care of its customers. Stay away!!

    Julie Meyer
    -
    February 23, 2024

    All true has been the best full service credit union by far. With their friendly staff and their wonderful location this has been a dream come true for me a lot of other banking establishments are moving away from their brick and mortar, which makes it difficult to access your account and funds, thank you to all true for keeping their locations up and running.

    Matthew Berger
    -
    November 15, 2023

    My experience with Alltru Credit Union has been amazing. The loan officer, Karie, that assisted me made sure I left as an extremely satisfied customer. She went above and beyond to make sure she met my needs! Everyone at Alltru was professional and friendly to say the least. Alltru provides great loan rates and outstanding customer service. I will 100% continue to bank with Alltru!

    Anna Banks
    -
    May 09, 2024

    Don’t ever loan with Alltru. They are liars and cheats and don’t care about you nor want to help you. I’ve never had issues with a credit union until I got a loan at Alltru. DO NOT GO THERE

    Chelsea H
    -
    November 22, 2023

    WORST CREDIT UNION I'VE EVER USED. DO NOT USE THEM. I pulled money from an ATM a month ago, my account reflected it. It showed the next day that it was pulled. Everything was fine. Still showed it a couple days later. Somehow I get an ATM charge on my account today going into the negative.... the day before Thanksgiving. They said they credited my account the money I withdrawn from the ATM a MONTH AGO, and just charged me for it today. WHAT BANK DOES THAT?! I pulled money from the ATM a month ago and shouldn't be charged today for it. It reflected and posted on my account y'all should have LEFT IT ALONE. The a whole other issue I have is that they turned my card off even after I replied to their text that a charge was mine. You know how embarrassing it is to get your card declined after standing in the long holiday lines?? They keep blocking transactions that are ridiculous to do it to. Who declines a Microsoft Xbox subscription month after month even though I keep replying yes its me? It's Microsoft, a known company. That's just an example of many. There's plenty of times the online banking is incorrect. I've logged in and it says I have $45, go to pay for my tow truck and it's declined, log right back in and my balance magically changed to $12. Within 5 minutes. But showing no pending charges or new posted charges. There's plenty of times things do not match up and they can't seem to get it right. They have inconvenienced me enough. I will be moving all my money and closing the account the moment our paychecks start going into our new bank. I can tell the difference between this little unknown institution VS First Community. Had them for 13 years and never had issues like this..... EVER.

    Alltru Credit Union

    Our Address

    1721 Zumbehl Rd, St Charles, MO 63303, USA

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