Alltru Credit Union

1721 Zumbehl Rd, St Charles, MO 63303, USA

About Alltru Credit Union

3.9 / 5

from reviews

    Jamie Wisdom
    -
    November 10, 2021

    My family and I have always received the best service when working with Alltru. We are thankful for their dedicated service, honesty and patience. On our most recent visit inside, we set up savings accounts for our two children. It was an exciting time for our children and ourselves, and Alltru was there for us along the way. Thank you so much to the AMAZING customer service we get every time we come in, call or email.

    Three Creek Bassets
    -
    November 11, 2021

    We have been with Alltru (previously 1st Financial Federal Credit Union) for over 25 years now. We have always had great service from the staff at each of the branches. They are prompt in their quest to resolve any issues we may have. We recommend Alltru Credit Union highly!! Joyce and Bart Slatton

    Tranita Cohen
    -
    September 29, 2021

    I recently started shopping around for a new vehicle and thought to see if I could be approved through my credit union. I worked with Melinda Klocke and I an forever indebted to her. Melinda was fast, efficient, kind, and knowledgeable. Having not had a car payment in years I was so out of the loop how it all worked and Melinda was so awesome in explaining everything. Thank you Melinda and thank you Alltru for employing great people!

    Jaime Oglesby
    -
    July 13, 2021

    I love going into the branch on Zumbehl. Everyone is nice and helpful. Today I needed to talk to someone at the branch and the only number I could find was to customer service. After sitting on hold for 12 minutes, a man came on and I told him I needed to speak to someone at the location regarding a night deposit. I asked for the phone number to the location and he said he couldn't give me the phone number, that they are helping clients in the branch. He then had to call them to ask my question and go back and forth with information. I do not like that I am unable to reach someone at the location I use. I have worked in banking over 20 years and feel like that is a disservice to your clients. What could of taken a couple minutes had I been able to reach out myself took over 20 minutes. This is a review for the customer service department not the location.

    Sandra Horenkamp
    -
    November 15, 2021

    Friendly people that seem to enjoy helping customers. I always feel like I matter to them.

    Alltru Credit Union

    Our Address

    1721 Zumbehl Rd, St Charles, MO 63303, USA

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