Ameristar Casino Resort Spa St. Charles

SAMANTHA SHREVES

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April 15, 2024

We just recently got married inside Ryse Nightclub at Ameristar. We used the hotel to get ready at and stayed the weekend there. I cannot even begin to say how amazing this team & venue was. Susan inside the spa helped us set up on Friday the most relaxing spa day heading into our wedding weekend. The service was amazing. From Samantha & Emily helping plan every detail of the reception, to the service from the moment we were greeted before walking into the reception. Jim’s service throughout the night was more than we could have ever asked for and Paul went out of his way to make the night extra special. All of the bartenders, wait staff, & hotel staff were so accommodating. We ended the night inside the casino at the glow bar and it was truly just the best night ever. We are so grateful we chose Ameristar.

Aaron Tyler

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April 19, 2024

I can’t rate the rooms because I was there for a business event. I didn’t stay inside the hotel. The atmosphere when you walked through the door is instantly inviting and the food at several of the restaurants are good quality. We were served brunch at one of our events upstairs and the Food had great presentation, was fresh and the staff was very prompt and friendly. Highly recommend if you’re thinking about any event there.

Luigi D

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March 02, 2024

Went to the Casino. It looked clean, and the machines seemed to all be in working order. Staff were incredibly friendly. I had to interact with a few of them and they all were friendly, informative, and seemed to genuinely be happy to be there. Staff also wiped slot machines after people used them. Unfortunately, there are a lot of smokers, so even though we didn't sit near anyone smoking, we still left with the smell of smoke on our clothes. The whole casino reeked of cigarette. That was probably the biggest detriment against them. Had to shower and change when I got home. Also the only casino I've been to where I was not offered drinks while at the slots even though I sat at the same machine over an hour. It's a very nice looking building with a lot of shops and amenities as well. If you don't mind smelling like an ashtray this is definitely a great place to spend a few hours.

kathy phelan

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March 31, 2024

I reserved our room from wedding block- at rate of $256.00; already charged to my card. My husband and I stayed one night; Saturday, 3/30/24. After a 4.5 hour drive, we pulled into driveway at 2:30 pm, & no one greeted us for our luggage or giving directions to front desk or parking directions. We unloaded our bags onto luggage cart & I parked our car in free, self-park 4th floor of ramp. We attempted to check in a little early, but were informed that we could not - until 4pm- unless, of course, we wanted to pay “Early Check in Fee” - yes; we had to be at wedding at 4:30- so incurred extra charges on card: $85 “Early Check In Fee”, $11 “Resort Fee” + Room taxes at 16.9%= $110.00 additionally charged to card. Our room was large, 2 Q beds- clean and comfortable. We definitely missed the motorized blinds we had in our room at St. Peter’s Holiday Inn Express! TV room was very nice & in step down/sunken living room & would not be accessible for someone with physical limitations. The bathroom was large, the toilet was in its own room with a door; which I like. The wood vanity was scraped up at bottoms & had seen better days & shower was nice but not clean; large amount of hair/ debris in drain. The price of 2 plain black coffees at Styx restaurant in lobby- $16. The hotel was 20 minutes from wedding venue; & we discovered there were closer hotels that we wished we would have booked but didn’t know better. This hotel was not for our taste & we won’t be staying again.

Martha Buren

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April 16, 2024

I enjoy going to Ameristar Casino. It's a lot of fun playing a variety of machines and the people who work there are very accommodating. They make you feel welcome. Not only do they have good service they have great incentives such as double down. Here you receive free slot play and when you come back the next day you get double the amount you had the day before! I would recommend Ameristar to friends.