Ameristar Casino Resort Spa St. Charles

Dale Box

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September 16, 2022

From the drive up to the property it was a breathtaking moment. The ease of parking for the hotel side made it very accessible. When arriving inside you have got to see it to believe it, hands down just luxurious. The craftsmanship of the resort is just beautiful. The check in staff was just as perfect, very warm and friendly. After we settled in we went to dinner and then enjoyed the casino. The casino is just as nice as the hotel. We will definitely come back for another getaway stay here, this is definitely a 5 star experience.

jcrotty2

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November 06, 2022

Best casino in Saint Louis by far. Had a couple in from out of town and they were blown away by the architecture in Ameristar. Everyone is friendly here. Great drinks. Awesome atmospheres. Aside from the casino there are restaurants bars and nightclubs all under one roof. Love it!

GuxxiBlue

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January 16, 2023

It's a good 45 minutes coming from SCOTT AFB, on this day it was a smooth sail. I was excited upon arrive as the theme music from "Long Kiss Goodnight" played in my head, but this was not that! The parking was too easy to corner up for my exotic means of mobile express. Walk toward the entrance New Year Eve's wind and cold air occupied the major of the space. In a hurry to get in, I took a minute to consume the environment. Well...let skip that part and get to the main event. If you do not like second hand smoke..save yourself the trip as there is no escaping it here, it will be the first, second and last thing to surround you. I am not a gambler by no means, I just like to hang out and watch the action happen. On this day, people must have been in the giving mood, but spirits were still in good standing. I did not eat at any of the restaurant...so nah there. Hotel! where?...I must have missed it. Restroom inside the Casino clean, but there was one outside the entrance area that need much attention. Staff was very helpful and polite. Make sure you get cash from your ATM bank, as the ATM fees are review all by themselves. Good to place to go and chill with a friend or party. I will attempt to explore more on my next visit. 7/11

Tonya Pieper

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January 24, 2023

We have had rooms here many times it is a nice close to home getaway. The casino itself as a whole is fine you win some you lose some that's game. The smoking I could do without because the whole place smells anyway from downstairs raising to the second floor

Marty Albers

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January 08, 2023

Horrible experience. Booked a trip for our anniversary. Have heard great things about their spa and year round indoor pool. This was especially great since my wife is 8 months pregnant and unable to use the hot tub or sauna that is included with the spa services so she planned on spending time in the pool. However, no where during the booking process did the website nor hotel employees mention that the indoor part of the pool is closed for renovations. When asked if anything could be done for us, the hotel staff said they couldn't accommodate in any way. (Thought maybe dinner or free slot play or an extra night or at least a sincere apology would be offered.) Horrible customer service, all they did was point out an area of the website that you had to deep dive into to find a statement about the pool being closed. The one star I did give is for the spa services, the massages we got were definitely worthwhile.