The waffle fries were amazing. I highly suggest that you try them. My drink however, was more juice than adult beverage. The staff is amazingly friendly. Will be back.
I just wanted to give a shout out to one of the best servers I think we have ever had at Applebee's. This person was attentive without being overbearing, friendly, efficient, good humored and professional! I am talking about Rachel B. My wife and I hope she is there the next time we are as we will definitely request her! And if you were wondering the food was really good as well!
My wife and I love Applebee's and have for years. We sat at the bar because we avoided a 15-20 minute wait for a table. The bartender, Ashley, and waitress, Jennifer, were friendly and gave us great service! Gwen, my wife, ordered an appetizer sampler as her meal, and I ordered a half-rack of baby back ribs with honey barbecue sauce. Yum! 😋 We were able to watch the St. Louis Cardinals baseball game against the Milwaukee Brewers on the large-screen TV at the bar for a complete and affordable dining and entertainment value! We'll definitely return often for great food and great service at a reasonable price!!!:) 👍😀
I just wanted to give a big kudos to our waitress this evening. We were at the o'fallon hwy k location on Sunday afternoon. We eat out a lot and I worked in restaurants and bars most my life and lately you can barely find average service. Lily was the opposite. She was so polite and attentive, repeated our order to ensure there was no mistakes and she provided quick service. I just wanted to take the time out to say thank you and ensure she gets the recognition she deserves. Thanks Lily!
This 5 star review is for Jamie! He went over and above to ensure my meal was corrected after learning that I was not happy with the quality initially presented to consume. This all occurred on Friday May 20, 2022 late night. I explained to Jamie that I always get the same food, no matter the restaurant and my expectation wasn’t met with the reality of the meal. To make a long story short, this young man understood the issue, empathized (without being patronizing) and genuinely helped to fix the problem. Excellent customer service skills! Excellent management skills. Excellent people skills. He’s a gem and Applebees on highway K is blessed because of his presence. Cudos!
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