Ask for Donna at this St. Charles location. She's very informative, friendly, and helpful. We have bought several appliances (5) there, and they have always been able to work with us on delivery. When we needed it, they took the old appliances away. Great savings, and Donna even helped us by sending us info on rebates. We are loyal fans after visiting their well stocked showroom in St. Charles a few times. Love the fact that they deliver and install. We tell friends & family to go there if they are in need of a new appliance.
I love my new washer and dryer! The guys that came and put my appliances in were super nice and very quick. Will definitely buy from them again
Over the last 5 years I’ve bought multiple appliances from them. Donna at the St. Charles location has always been great! They’re my “go-to” appliance store! See you guys soon!
Appliances are reasonably priced and on site service was acceptable however the detail in ordering correct appliance and follow through regarding installation scheduling and timeliness needs much improvement. Mistakes happen however multiple with one customer is unacceptable.
After buying a dishwasher from a big box store and their inability to deliver it after 3 weeks we canceled the order and went to Appliance Discounter. Greg was very helpful. No pressure selling or steering us to the premium models. He was knowledgeable and honest with recommendations. This was on a Saturday and the delivery date was the following Friday. The installer, James, called the evening before and told us when he expected to be here. He showed up Friday on time and called prior to say he would be at our home in 20 minutes. James was efficient installing the dishwasher and gave us a demo on the unit functions. James, thank you for a job well done!
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