Ashley HomeStore

2331 State Hwy K, O'Fallon, MO 63368, USA

About Ashley HomeStore

4.1 / 5

from reviews

    Victoria Finley
    -
    October 04, 2023

    Go see Chris, she was great! Let us take our time browsing for a bedroom set and mattress. She knew it was a big purchase and did not pressure us at all, but provided great info and support. We ended up going to a few other places and the decided to come back to Ashley and complete the sale with Chris. She walked us through the whole purchase and got us delivery in about a week- week & a half, delivered today. Delivery was updated & timely, and all furniture looks great, we’re very happy with the purchase & service.

    Chelsey Mcallister
    -
    February 24, 2024

    Buying a bed from Ashley furniture was the worst experience. My mom Bought 2 king size beds frames and they delivered California kings. Tried to get ahold of someone to fix the problem but have been past around to several different people. It’s been 3 weeks and still don’t have the problem resolved. At this point it seems like Ashley furniture don’t care and value about good paying customers. I wonder if Ron and Todd Wanek would be ok with this type of representation of Ashley furniture. My next step is to reach out to corporate in Wisconsin. Until then this is what I’m left with

    Michael Lee
    -
    December 28, 2023

    My wife and I had a great experience here. The sales people on the floor were not overbearing and very helpful when we needed it. We worked with James Booth and he did a fantastic job. Very friendly and conversational. He is very knowledgeable and really took time to run through everything as we made our purchase. He made sure we were all set up before we left the store. I felt like we were taken care of and really appreciated his customer service. I have a really good impression on Ashley Furniture because of him and I plan to go to Ashley Furniture in O’Fallon in the future.

    Lisa Sola
    -
    March 25, 2024

    We had a fun shopping experience with Danielle! She took the time to find out details of different furniture pieces and was very patient with us. I will definitely be back to shop with her again! Thank you!!

    Helen Reinstein
    -
    February 11, 2024

    Bought a new mattress and platform bed for my father. Spent 2k twice this year, he downsized from the queen to the full. The new mattress came DAMAGED called 48 hours later. My dad's handicapped and almost fell off the side it's collapsed THEN they wanted me to lift the bed ( I have a bad back$ his nurse tried as well to the mattress and get a photo of the tag, the manager didn't know what side of the bed it was on then he asked me to take a picture of the mattress and then they would send a tech. Please treat your customers better

    Ashley HomeStore

    Our Address

    2331 State Hwy K, O'Fallon, MO 63368, USA

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