About Ashley HomeStore
Our Address
2331 State Hwy K, O'Fallon, MO 63368, USA
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We did not expect this experience. We had been debating on a recliner from Kirklands. We went to purchase and started second guessing the quality in relationship to the price. My husband wanted a recliner but we didn’t want to spend a fortune and I really didn’t want it to look like a recliner. We decided to walk across the parking lot to Ashley Furniture. We found a comfortable option. The salesperson told us the price and it was more than reasonable. On top of that, they had two in stock that we could pickup the next day in South County. At customer pickup, we had four employees load the chairs in our truck. I wish I knew the name of the man leading the team. He was excellent! Overall the experience was exactly the way it should be. Friendly helpful staff, knowledgeable, easy experience with great text communication for pickup, well made product that was available and not damaged! You could tell that the whole team was trying to take care of the customer and valued their jobs. STL IKEA might want to take some notes.
My bedroom suit is amazing. They came in and put it together really fast! The guys who put it together were pretty friendly too, the bed is definitely worth the money.
Rolanda and Jeff (visiting manager) were very patient and attentive. They worked together to give me the best deal they could during their Memorial Day sale. They made me feel like I was the most important customer in the store even though it was quite busy. Keep up the great customer service!
We found a great living room set for a good price. But above anything our sales rep McKenzie was AMAZING. she was the deciding factor to purchase from your store.
Very pleased with the no hassle and easy to work with salesperson and manager. Didn’t have to haggle and do the dog and pony show. Lowest price and made sure to fit our budget. Will report back upon receipt of our furniture.