Auto Care Center

Robert Raymond Dr, Lake St Louis, MO 63367, USA

About Auto Care Center

2 / 5

from reviews

    D D
    -
    March 01, 2024

    I was told it would take two hours to fix a slow air leak in one tire - due to them being short handed. It took 3 1/2 hours!

    Justin Houtz
    -
    August 02, 2023

    The employees rummaged through my center console. There was absolutely no reason for them to even look in it. My papers were all wrinkled up, contents in some containers were opened and spilled out. It's completely unacceptable. The older man who came out to "greet" me just stared at me. I said hello, and he still didn't say anything. I requested an oil change, and he attempted to talk me out of it because there was a two hour wait. When I said I still wanted the service despite the wait, he scoffed and laughed. I know Walmart is too big to care about customer service these days, but this was my experience. I urge you to use another service.

    Kayla Cole
    -
    August 19, 2023

    If I could give them zero stars I would. I was sitting for over two hours just for an oil change and I arrived as soon as they opened. The customer service was horrible and I didn’t even get my oil changed. I had prior plans for the day that I couldn’t get out of and I wasted my entire morning for nothing. And they didn’t even try to make the situation better by offering a future discount. DO NOT GO HERE!!

    Kumar G
    -
    March 27, 2022

    Staff is good but service is super late. Waited literally near to 3 hrs just for an oil change. Don’t get family members or friends with you. They gonna exhaust. Come alone if you are planning to be here for any service. I’m not coming here next time.

    Nathan Kehn
    -
    June 26, 2023

    They always give you the truth and do a great job with oil changes. I almost don't want to tell everyone, but their oil changes are the best priced and if they change your air filter, it's at the retail cost, no extra labor. That's tough to beat. The only downside is waiting, but then again, who never has to wait for something?

    Auto Care Center

    Our Address

    Robert Raymond Dr, Lake St Louis, MO 63367, USA

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