Went in for Happy Hour cocktails and $5 burgers. Perry was the greatest. He made our experience so enjoyable. He was training Carlee and they were both so attentive and personable that we hope to have Perry as served again! This is the 3rd time we had him and asked to be seated in his section. Wonder evening!
Had such good service here for Saturday Brunch! The mimosas were great and well worth the $15 bottomless deal. Corey and Paisley were both serving us and did such a good job! Very attentive and we’re keeping the restaurant in check. Outstanding experience :)
The $5 burger is a good deal. Great taste for a good price. I got the tater tots with mine and the husband got fries with his. My tots and his fries were cold when they got to the table.. We got a servers attention and she got is new hot ones. Our server acted like he didn't care for his job and was not very attentive. Never asked how our meal was and had to ask him multiple times for ketchup. Don't think I'll be returning.
Today was one of those days. I had an incredibly busy day at work, and it ended with several stressful phone calls. Enter Bar Louie. First, can we talk about the location? Streets of St. Charles is such a fun place for a night out. And our sever? Top notch. I feel like every time we come up here our service is incredible. Jensen was an absolutely incredible waitress. She was informative, respectful, extremely outgoing, and CONFIDENT. Per usual, Bar Louie comes in clutch with a great evening of phenomenal food, great drink specials, and great service. Thank you, Jensen!
I called to place a phone order and I was placed on hold twice in a row by the same lady, after more than 5 min waiting the answer machine came up both times. If they are offering the option of phone orders they should give a better service. We chose to order from another restaurant with better customer service. If you need to order ahead don't bother calling they only care about the people seating at the bar.
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