4009 State Hwy K, O'Fallon, MO 63368, USA

About Baskin-Robbins

4 / 5

from reviews

    Alexis Merritt
    May 02, 2023

    If only 0 stars were an option.. 1. Why aren't the flavors listed on the drive thru menu? I shouldn't have to look their menu up online to find out what I want. 2. Since there were no flavors listed I ordered a vanilla milkshake, which took over 5 minutes to get and then tastes soured. Definitely won't be wasting any more money here.

    Rebbecca Osgood
    March 07, 2023

    Crew says they don't have ice cream when in the drive thru. Go inside they have a lot. Shakes watered down and not mixed. Even Manager with shoulder length hair not even pulled back. Hello health code. Only reason you got 1 star is because I wanted to leave a review

    Erin Singh
    March 11, 2023

    I ordered a cake with a simple design for my husband's birthday. It looked like something I could've decorated myself. It tasted fine, but if you care about looks I recommend finding a different store.

    Jacob Danielson
    November 28, 2022

    Wow what a horrible experience both with this location and corporate. We ordered a cake long before we needed it and when it was time to pick it up, the location was closed. I understand needing to close due to staffing issues or an emergency, but there was no signage on anywhere to indicate their random closure. Calling corporate to try and get this resolved, they made plenty of mistakes (sending our contact info to the wrong store manager and connecting us with the wrong department) before telling us there was nothing they could do. All I am looking for at this point is a refund because it is clear we aren't going to be getting what we paid for, but it's impossible to get ahold of anyone so I need to take this through my credit card company to get our money back.

    Jona Brinkley
    February 11, 2023

    I don’t think we’ve ever been here and they’ve actually had everything we’ve tried to order :( they’re currently completely out of donuts- on a Saturday. Teenagers working and all they’re doing is goofing off inside every single time while the place is a mess.


    Our Address

    4009 State Hwy K, O'Fallon, MO 63368, USA

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