Baskin-Robbins

4009 State Hwy K, O'Fallon, MO 63368, USA

About Baskin-Robbins

4 / 5

from reviews

    Charity Evans
    -
    March 31, 2024

    Although I ordered the petals and pearls cake almost a week ahead of my daughters birthday, I couldn't identify anything resembling pearls and the color was nothing close. I even commented to the cashier about how it didn't really look like the cake on the website. But I realize that photos reveal more than words ever could.

    Charity Evans
    -
    March 31, 2024

    I ordered the Petals and Pearls Cake almost a week ahead of my daughter's birthday. I cannot identify anything looking like a pearl. The color was way off. What I ordered versus what I got was a major disappointment. I even mentioned to the cashier that it didn't look like what they show on their website. I learned my lesson- I will not ever trust Baskin Robbins with a Cake ever again.

    Christina Ramshaw
    -
    June 24, 2023

    Went to order a cake from here because on the website it states they can put photos on the cakes. 4 people working they have no sense of customer service they just stare at you and wait for you to order, no information on my options for cake decorating or anything. The "decorator" comes out and again just sitting there with her notebook and pen, zero customer service and when i asked her to do something her responce was rudly " i can try". So you want me to spend 90$ on a cake your going to TRY to do? I got a refund and i wont be back. The manager gave me attitude for wanting to return. Where is the work ethic these days?

    Alexis Merritt
    -
    May 02, 2023

    If only 0 stars were an option.. 1. Why aren't the flavors listed on the drive thru menu? I shouldn't have to look their menu up online to find out what I want. 2. Since there were no flavors listed I ordered a vanilla milkshake, which took over 5 minutes to get and then tastes soured. Definitely won't be wasting any more money here.

    xXViannexX Feeney
    -
    June 10, 2023

    Went here today well over an hour before closing. Half of the Ice Cream had been put away. That's fine chose something else. My $7 shakes were nothing but milk and maybe half a scoop of Ice Cream. Worst place ever.

    Baskin-Robbins

    Our Address

    4009 State Hwy K, O'Fallon, MO 63368, USA

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