Literally called to check things for my first appt. Asked if there was anything i need to do/bring for this, but they told me “10:30. Be here at 10mins before with insurance and ID.” Im here 7mins or so early because traffic, but then after waiting 20 mins, they come out with an appt card saying i was supposed to be here at 10? So i’m 30 MINUTES LATE for my appt?!?! And that there was paperwork. So because i didn’t do what i was supposed to do, Dr. Bibi wont see me? WHY WOULDN’T YOUR FRONT DESK STAFF HAVE TOLD ME THESE THINGS WHEN I CALLED?!?! Now i have to wait another 3 MONTHS to even be seen by this office. Oh, don't worry- at least there’s a wait list! 🙄 Im surprised you even have clients with your unprofessionalism, poor desk training and finicky actions. Do something to better your business please.
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