Literally called to check things for my first appt. Asked if there was anything i need to do/bring for this, but they told me “10:30. Be here at 10mins before with insurance and ID.”
Im here 7mins or so early because traffic, but then after waiting 20 mins, they come out with an appt card saying i was supposed to be here at 10? So i’m 30 MINUTES LATE for my appt?!?! And that there was paperwork. So because i didn’t do what i was supposed to do, Dr. Bibi wont see me?
WHY WOULDN’T YOUR FRONT DESK STAFF HAVE TOLD ME THESE THINGS WHEN I CALLED?!?!
Now i have to wait another 3 MONTHS to even be seen by this office. Oh, don't worry- at least there’s a wait list! 🙄
Im surprised you even have clients with your unprofessionalism, poor desk training and finicky actions. Do something to better your business please.
Literally called to check things for my first appt. Asked if there was anything i need to do/bring for this, but they told me “10:30. Be here at 10mins before with insurance and ID.” Im here 7mins or so early because traffic, but then after waiting 20 mins, they come out with an appt card saying i was supposed to be here at 10? So i’m 30 MINUTES LATE for my appt?!?! And that there was paperwork. So because i didn’t do what i was supposed to do, Dr. Bibi wont see me? WHY WOULDN’T YOUR FRONT DESK STAFF HAVE TOLD ME THESE THINGS WHEN I CALLED?!?! Now i have to wait another 3 MONTHS to even be seen by this office. Oh, don't worry- at least there’s a wait list! 🙄 Im surprised you even have clients with your unprofessionalism, poor desk training and finicky actions. Do something to better your business please.