We bought a new house and was looking for some new furniture. We went to all the competitors but landed and chose to buy our furniture at Bob’s Discount Furniture. Reason is that Mike Ashley our sales rep greeted us immediately, explained how the Bob experience works, and walked us around provided knowledge on each piece. Bob’s is unlike any place we’ve been before, when went to look they had a woman that was making animal balloons, had ice cream for the kids and adults if you wanted it, along with a coffee bar. It kept our 3 kids busy while we were able to focus on our family’s need. The furniture is competitively price and the quality was better than some other competitors. They offer the “Goof Proof” insurance which covers just about anything. The experience was so good that we decided to go back and make a purchase. Mike was outstanding resource and Jason the Manager was very helpful. You won’t get hassled and in the end we walked away happy because they had a good selection, competitively priced, good quality, outstanding sales members - Mike and Jason, and overall a great experience. We recommend Bob’s Discount Furniture so please stop in and see Mike Ashley!
Upon entering the beautiful store was greeted by Michael Ashley who promptly told us he would assist us and showed us where the complimentary coffee, restrooms and how too get to the bed area upstairs. We looked and he answered our questions without pushing us, which I hate. We chose a set of loveseat and recliner. Then went to the bed area where Michael was a great help in choosing a mattress, adjustable bed and headboard. He promptly wrote the order when the store manager came to greet us. When all the process was explained to us we were prompted to return if there was any thing else we needed. It was a great experience. Thank you Michael.
When I needed to purchase a new mattress I first checked online. The information I found was confusing and not terribly helpful Since I had had an excellent experience a few years ago with Bob's, I visited their St. Peters store. This turned out to be a good decision. My salesman, Michael Ashley, was very helpful and patient with me. It is took a while to find the exact mattress I wanted, but I got found what I wanted at a price within my budget. I recommend Bob's to anyone wanting to update their home.
Great prices and friendly staff! Rick was so polite and helped us find the perfect couch set. He didn't try to talk us into anything and even made sure we got the best deal. Bob's Furniture was recommended to me by a family member and I would recommend it to other people too. Edit to add that our couch arrived in the time frame we were expecting and there were no issues upon arrival!
When going in there the employees are very nice and helpful! I was very satisfied when I left after picking out a great couch in my price range! However I order my couches in May and do not receive them until September and I did not receive them at the same time or even close to the same time. They were pushed back several times and when I would call and try and cancel I was given a run around excuse and promised they would be in soon… they weren’t. When I finally did get them though they weren’t even the couches I ordered I ordered grey couches and they came in brown. I didn’t dare try and return them because I would have waited 5 months for them. If you are in need of a couch and don’t have time to wait I would not suggest Bobs I ordered mine in May needing them by July for my apartment and I wait without furniture until September.
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