Bob’s Discount Furniture and Mattress Store

Bill Schulz

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August 17, 2023

Very pleased with the shopping experience, delivery, communication from Bob's, and the product. We opted for white glove delivery and the guys were awesome. They were careful with the furniture and our home. They were courteous. That was a great decision to add that to our purchase. All in, I am very pleased with our purchase. I highly recommend Bob's to anyone looking for a good price on decent furniture.

Todd Stallard

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September 05, 2023

Mikaela was very nice and listened to what I was looking for and helped me find it. She wasn't pushy and I appreciate that!!! UPDATE! I ordered a Chest of Drawers, nightstand and a small chair. The first delivery of the 3 items the chair was fine, but the chest & nightstand both had damage that I didn't see until it was unboxed. I called to find out when I can get replacements. The call gets routed to Guatemala, not kidding. So, I finally get a day for next week to do this again. The 2nd delivery the men delivering them actually took off the boxes to verify they had no damage, and they seemed all good. MISTAKE #1 I didn't try opening every drawer on the chest. So, the bottom 3 drawers on a 5 drawer chest do not work properly. Also, as you can see from the 5th pic, one drawer is already cracked on the side and only one drawer actually closes correctly. I did receive money back from this as I don't have time to keep having them deliver another set out. Not impressed with how they deliver their furniture and their Guatemala call center.

Greg Cooper

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September 16, 2023

I was surprised when I walked in the door and created by a well dressed gentleman looking to help and provide a sales experience. I've never been to Bob's before and was expecting to grab-a-tag and check out kind of experience. We already knew what we wanted to look but our attention was grabbed by another set of couches. The sales rep helped up way the pros and cons and was not pushy for the more experience option. He helped us with an online care that we could review and purchase from home if we wanted. So far, sales experience has been good. There are a few other experiences I curious to see how they go. 1) Delivery 2) 1yr after purchase and 5yr after purchase.

jordan delta

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September 14, 2023

I was so pleased to do business with Miranda at the Bob's furniture on Mid Rivers Mall Drive. Me and my mom went there just to look around and I found two great items. Miranda was so helpful and accommodating to me and my mom. She even let my mom bring her chihuahua in the store! That extra touch that she gave me and my mom spoke volumes. My mom is 72 and I'm 49 with some health issues and Miranda was just excellent. She does not pressure you and she is just so pleasant and nice. Go there if you want the royal treatment! Thank you Miranda!

James White

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October 29, 2022

Wide variety of furniture at a good price. The salesman, Rick, was very helpful. He knew where everything was and was able to provide useful information about every piece. I am surprised at how often I find salespeople who appear to know next to nothing about the merchandise in their store, and I was pleasantly surprised to find someone as knowledgeable as Rick.