Extremely happy with our experience from beginning to end. We had an excellent salesman, Chuck Patterson. He took his time with us, gave us many options and was very knowledgeable & honest. Our bedroom set arrived as promised in perfect condition. The delivery team was awesome as well. Very respectful to us & our property. We highly recommend Bob's Discount furniture. Ask for Chuck when you go. He will take excellent care of you!! This is my second time going to Bob's furniture. My Mom had an issue with her living room tables & media center. She called Bob's and they agreed to replace them for her. Our sales person was Michelle and she was awesome!! I highly recommend Michelle & Bob's furniture. I am so impressed with how they took such good care of my Mom. I did grab myself a new pillow while I was there oh and a chocolate ice cream!! Shhhhhhh Thanks Bob's!!!
Great prices and friendly staff! Rick was so polite and helped us find the perfect couch set. He didn't try to talk us into anything and even made sure we got the best deal. Bob's Furniture was recommended to me by a family member and I would recommend it to other people too. Edit to add that our couch arrived in the time frame we were expecting and there were no issues upon arrival!
When going in there the employees are very nice and helpful! I was very satisfied when I left after picking out a great couch in my price range! However I order my couches in May and do not receive them until September and I did not receive them at the same time or even close to the same time. They were pushed back several times and when I would call and try and cancel I was given a run around excuse and promised they would be in soon… they weren’t. When I finally did get them though they weren’t even the couches I ordered I ordered grey couches and they came in brown. I didn’t dare try and return them because I would have waited 5 months for them. If you are in need of a couch and don’t have time to wait I would not suggest Bobs I ordered mine in May needing them by July for my apartment and I wait without furniture until September.
Upon entering the beautiful store was greeted by Michael Ashley who promptly told us he would assist us and showed us where the complimentary coffee, restrooms and how too get to the bed area upstairs. We looked and he answered our questions without pushing us, which I hate. We chose a set of loveseat and recliner. Then went to the bed area where Michael was a great help in choosing a mattress, adjustable bed and headboard. He promptly wrote the order when the store manager came to greet us. When all the process was explained to us we were prompted to return if there was any thing else we needed. It was a great experience. Thank you Michael.
Bobs was great!! We went to a few different furniture stores before them and were bombarded by salespeople so much we couldn’t even think to make a decision!! Rick our sales guy was great he left us to shop but was close when we needed to ask a question. He worked with us and found something my husband and I are both happy with!! We’ll definitely be back!!
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