Every member of the staff I spoke to was extremely helpful. HIGHLY recommend Edit: used them again four years later and still rate them a solid five stars. Great communicators, good people, and they can clearly communicate what's wrong and the best way to fix it. To this day they're the only company I recommend
My experience with Bono Plumbing was phenomenal from the very first phone call. We waited too long to replace our water heater, and found ourselves in a situation where it was unusable/unsafe. I called several places, all of whom told me they either didn’t service my rural area or could not provide same day service. Bono was just the next on my list of places to call, and when I talked with Jennifer she was extremely understanding of our need to have this done today - we have small kids and can’t get by without hot water - and did everything she could to get us on the schedule. Bob called before making his way to our house to discuss the replacement options and provide the cost. Once he arrived, he was so courteous and efficient, and answered our questions about maintenance of our new heater and our pipes in general. We need to add a water softener and will absolutely be using Bono when we are ready for that project. Their willingness to go out of their way to provide fast service was so, so appreciated. It made what started out as a very rough morning not seem so bad, and by the afternoon we are all set! Thank you all for providing such great care to customers!
Tony was on time, respectful and completed the project within 1.5hrs. Removing all of our old water softener equipment that had ruptured and rerouted the pipes as asked. Highly recommended company, we've used them for yrs., very affordable and very reliable. Thank you again Tony... 💯 See you next time - lol
I am ecstatic with the professional service and timely repair of our brand new water heater! I’d recommend Bono Plumbing to anyone who needs plumbing work done. Bob and Tony were amazing. 5/5 stars, would highly recommend.
Replace water pressure reducer that could not be adjusted. Water pressure extremely high. Knowledgeable, courteous and professional. Responded within a few hours.
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