Absolutely phenomenal. The BEST service I’ve received from any service provider, ever. Professional, kind, polite, knowledgable and very customer-service oriented. The people who answer the phones and schedule appointments are fantastic, their notification system for the technicians arrival and scheduled date/time is wonderful, and the technicians themselves were amazing. I cannot fully express how impressed I am by their service. Our first technician, Patrick, was great and when the problem could not be fully diagnosed he recommended Matthew who he said was more knowledgeable about our particular system. Matthew was outstanding and even knowledgeable about navigating our home warranty to ensure we didn’t incur additional costs. I will be recommending this company to friends, family, and honestly anyone who needs a recommendation for this kind of service. 10/10!!
Stacy Marie
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January 03, 2025
I just wanted to share that my furnace had issues and would not stay on. This isn't good in the dead of winter. Matthew came out and did a wonderful job at repairing this issue. So far all is working well. Not only was he very knowledgeable and efficient, but he took the time to explain the issue and what was done to prepare it. Even showed pictures. He was very friendly and very professional. He gave a 5+ star treatment.
Sunshine's Daycare & Educational Center LLC
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January 11, 2024
This company destroyed my AC unit. I paid for it to be cleaned and when their technician drove a screw/nail in my compressor they refused to pay to replace it. I’m in the process of hiring an attorney. I have videos and photos showing my ac taken completely apart this really nice tech pacing back and forth because you can see he couldn’t figure out what was wrong. He left without saying he was done and then the company blamed me for asking for my ax to be cleaned. The first photo is AFTER two times their tech said it was cleaned. Yes my AC was not new, yes it needed cleaning but it worked everyday and was ICCCE cold. It wasn’t time for me to replace it. I had to spend over $3000 for a new unit and several hundred on estimates. Just because I am now getting to this review doesn’t mean I forgot. I filed my complaint with the BBB and Attorney General and are consulting with attorneys. They should have done the right thing. I am not a rich person and don’t have money to just throw away.
Kellie McCarthy
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November 21, 2024
Rich was amazing!! He showed up looked at my list and got right to work! He was kind, informative, and efficient. He reviewed all project details and pricing before he started. He was very knowledgeable and a master at his trade. Thank you for helping making our home safer for our family! He should get a raise for being out at our house till night time completing all my projects!
Diana Smile
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October 18, 2024
Matt did a awesome job with helping us get heat again . Due to the weather changing the house was cold 🥶but with his excellent skills and customer service we are now warm again . Thank so much. I truly enjoy budget
Absolutely phenomenal. The BEST service I’ve received from any service provider, ever. Professional, kind, polite, knowledgable and very customer-service oriented. The people who answer the phones and schedule appointments are fantastic, their notification system for the technicians arrival and scheduled date/time is wonderful, and the technicians themselves were amazing. I cannot fully express how impressed I am by their service. Our first technician, Patrick, was great and when the problem could not be fully diagnosed he recommended Matthew who he said was more knowledgeable about our particular system. Matthew was outstanding and even knowledgeable about navigating our home warranty to ensure we didn’t incur additional costs. I will be recommending this company to friends, family, and honestly anyone who needs a recommendation for this kind of service. 10/10!!
I just wanted to share that my furnace had issues and would not stay on. This isn't good in the dead of winter. Matthew came out and did a wonderful job at repairing this issue. So far all is working well. Not only was he very knowledgeable and efficient, but he took the time to explain the issue and what was done to prepare it. Even showed pictures. He was very friendly and very professional. He gave a 5+ star treatment.
This company destroyed my AC unit. I paid for it to be cleaned and when their technician drove a screw/nail in my compressor they refused to pay to replace it. I’m in the process of hiring an attorney. I have videos and photos showing my ac taken completely apart this really nice tech pacing back and forth because you can see he couldn’t figure out what was wrong. He left without saying he was done and then the company blamed me for asking for my ax to be cleaned. The first photo is AFTER two times their tech said it was cleaned. Yes my AC was not new, yes it needed cleaning but it worked everyday and was ICCCE cold. It wasn’t time for me to replace it. I had to spend over $3000 for a new unit and several hundred on estimates. Just because I am now getting to this review doesn’t mean I forgot. I filed my complaint with the BBB and Attorney General and are consulting with attorneys. They should have done the right thing. I am not a rich person and don’t have money to just throw away.
Rich was amazing!! He showed up looked at my list and got right to work! He was kind, informative, and efficient. He reviewed all project details and pricing before he started. He was very knowledgeable and a master at his trade. Thank you for helping making our home safer for our family! He should get a raise for being out at our house till night time completing all my projects!
Matt did a awesome job with helping us get heat again . Due to the weather changing the house was cold 🥶but with his excellent skills and customer service we are now warm again . Thank so much. I truly enjoy budget