carstar auto body, Peters

Get Directions, 1505 Jungermann Rd #4199, St Peters, MO 63376, USA

About carstar auto body, Peters

5 / 5

from reviews

    Rhonda Green
    -
    July 14, 2024

    Hail damage from April 5th, 2024. They did an excellent job including replacing the Hood, Roof and Trunk. My car looks almost brand New. Took almost 3 weeks. Replaced moldings and included Pointless Dent Repairs. 13K in damage.

    Yelitza Cruz-Cubano
    -
    May 24, 2024

    Great professional team, amazing work; car looks like new but felt short on attention to detail; car inside was dusty, with some left over labels in back seat and a chemical smell. Satisfied with the work but disappointed in the lack of attention to detail.

    VICKI NOSSER
    -
    April 03, 2024

    Many of you know my car, even if you don't know me. It is a 2007, Dodge Daytona, RT, numbered car, Plum Crazy Purple. I had a hit and run fender dent on the driver rear side. A dent ran diagonally, through the fender crease, to the bottom edge, denting that crease at the bottom rim as well. Fortunately, Car Star has a Dent Wizzard that works in the 1505 Jungerman, St. Peters, MO Car Star Shop! He did 3 perfect, paintless dent repairs, 2 were difficult for this type repair. He saved me lots of money and they are absolutely perfect repairs! The driver's side rear fender dents running through the two creases I believe being the worst so I have 3 before pics of it on the top and 2 after, on the bottom and last pic is happy, dentless, shiney "Purple Dragon" (car nickname) home in it's Den (my garage), in under a week! The first estimate I got for same work, minus a window guard part replacement on the passenger side, so actually even less work, from a different local Auto body in Wentzville, was $4000.00!!!! Car Star was $851.00 for the same work plus window guard part replacement! The Office staff at Car Star is very pleasant and helpful. An online link they text me allowed me to check the status myself. I hope this is helpful. Thank you Car Star Team! You are the best!

    Sherry Fairless
    -
    June 27, 2024

    They are just great! Toni got us in pretty quick even with all the hail damage. Sarah did a very thorough estimate so there were no surprises, and Theresa keep us updated on where our vehicle was at and the stage it was in. My car looks brand new again and I'm so appreciative of all the hard work the whole repair crew did! Very Professional

    Justin Sheehan
    -
    November 11, 2023

    I was told by the initial inspection guy they would replace a cheap interior molding piece for me during my initial inspection. I asked if he could do this while they had it in the shop and he said sure, no problem. I let him know the dealer no longer makes it (my truck is a 2016) but I know where he could get it and he told me not to worry about it-they’d get it for me. I had no problem paying for it-as this is an insurance claim and I did not expect them to eat it-even if it is maybe a $20 molding. Since they’re a body shop and their already doing work on my truck I thought I’d ask if they could do it while it’s there. Again, the guy said sure, no problem. If he’d had said no, they could not, I would have had no problem with that. Then when I went to drop it off (30-45 days later and after I felt it’s too late to go somewhere else), the owner said she would not do that for me and started giving me the third degree on why I wouldn’t just do it myself since I know where to find the piece. I didn’t do it myself because I asked your guy if you would and he said yes. Once a company says it will do something-especially something so small-and then they go back on what they said-it shows me their level of integrity and I won’t be back. I’ll pick another carstar next time. The work they did changing my bumper was fine as I would expect it to be, however they changed 1 fog lamp and not the other so now they don’t match. It would have been nice if I’d had a call offering to change the other one at the same time while they had the bumper off for however much extra. I would have gladly paid them to do it at the same time. Seems they really drop the ball on customer care. That would have been an easy up sell and would have profited them as well for an easy add on. Measurement for bumper seems off too. Not a huge deal really-but things I’d likely never check for if they did the right thing. Carstar is supposed to be quality. Pics show difference in measurement-I’m not a body man and I can see the difference, why didn’t they? Last pic. was the molding I asked them if they could find and install for me.

    carstar auto body, Peters

    Our Address

    Get Directions, 1505 Jungermann Rd #4199, St Peters, MO 63376, USA

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