Christian Brothers Automotive O’fallon

Mark Taylor

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June 27, 2022

They fixed the problem quickly and professionally. However, I did not appreciate their sales tactics. When I picked up the car, the cost of the service was more than $300 higher than estimated. 1. They recommended replacing more than necessary costing well over $3000. I had to ask if we could start by replacing the less expensive part, and if that didn't fix it then replace the more expensive part. Turns out the less expensive part fixed the issue saving me over $2000. 2. When I asked the estimate to replace the less expensive part, they only quoted the price of the part plus the labor of just the part. They didn't include the other necessary fluids and labor to flush/bleed the lines ($157), the diagnostic fees ($135), or shop supplies ($40).

Christopher Randall

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May 28, 2022

I really appreciate Christian Brother for my automotive needs. Their diagnostics are very transparent. They sent an email with pictures that had notes and diagrams of their suggested repairs. I received the email about 20 minutes before they called to discuss. This allowed me to look everything over and be ready to ask clarifying questions so that I could make the choices I needed based on urgency. I felt in the loop and in control the entire time my car was in for repairs.

J Cardm

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May 13, 2022

Everything was great! Doug and his team are excellent to work with. They got me right in after I blew 2 tires and my front alignment. I highly recommend them! 😊

Jessica Fitzgerald

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July 18, 2022

Christian Brothers not only takes care of your vehicle but has impeccable customer service....all for a reasonable price! We've taken multiple vehicles there for a variety of services and they never disappoint. Most recently I had a roadside emergency and they were quick and kind in a high stress situation for me! Highly recommend! Thank you Andrew and Doug and everyone else who had to deal with me as a needy customer!

R Speights

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May 06, 2022

5 star service. This is a good honest company. They were quick to get me in and ready to repair what I may need. I am traveling from TN to WA and had no time to spare. They got me in and out quickly also reassured me that the vehicle did not need repairs that I was told DID need repaired by another shop in TN. If I lived near by or ever pass through again and need assistance, this will be the place I take my vehicle to.