Very friendly staff. Quick service with many different frames to choose from and the price for 2 pairs of glasses was unbelievable! Very pleased!
Horrible customer service at this location. The office manager, Elise refused to speak with me, the assistant manager Nichole was rude and condescending. Now I'm being sent to a collection agency over $20.00, after I've called their billing department 4 different times only to be told someone would call me back, and they never did. Plus, I was shorted 1 contact in my last order that they've never corrected. They are willing to lose a patient/customer over a $20.00 charge that was their mistake. Just proves that customer service is a low priority for them. Unless this is resolved, I will not be back. Nor will anyone in my family.
Very ry pleased with my first visit and eye exam and Purchase of glasses . Well organized.
They provided excellent service and care.
O'Fallon MO location - Scheduled appointment yet waited 50 minutes to find out no one completed my check in. Doctor put 2 drops in my eyes and spoke with me for approximately 5 minutes - $185.00. OUTRAGEOUS!!!! Then office manager did not even thank me. I will make sure to tell everyone of my experience. The St. Peters MO location is just as bad for their lack of customer service. Never again will I go to ANY Clarkson Eyecare!!!!!! DO NOT WASTE YOUR TIME AND MONEY!!!!!!!
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