Clarkson Eyecare

Mattie -

-

January 04, 2023

Called because they refunded glasses in 2021 - was sent them over a year later. Tamika who answered was condescending and rude, scoffing and chuckling everytime she spoke and refused to give phone to the manager. She was extremely unprofessional, "didn't you check your account a year ago?" "Well they're yours now!" We did our due diligence when we called to cancel not even thirty minutes after placing the order due to financial issues. She didn't need to be hateful, I wouldn't go back solely because she works here.

Phil Raney

-

May 19, 2023

Everyone I saw and interacted with were very friendly, knowledgeable and professional. I highly recommend

Christy D

-

April 06, 2023

No delays, everything was done quickly and efficiency. Dr. Hegyi is very professional and listened to and addressed any questions and concerns I had.

Toni Livia

-

June 01, 2023

Office has equipment for annual eye testing and always wide selection of frames to pick from. Friendly staff

Lita Hayden

-

January 13, 2022

Had a very good experience with making the appointment and with all the front desk gals. My son and I both went for appointments that day. As we were waiting to be seen I asked about my son having an exam for both eyeglasses and contacts as he wears both. I knew it cost additional to do both. I asked how much more it would be for him to also have a contact exam, the front desk girl explained that the cost of that is left up to the doctor. She fumbled through some papers on her desk and said, "It looks like the doctor has been charging $45 today." I said that was fine and we moved forward. I had no problem with the doctor during my appointment, she wasn't overly friendly, however she did her job. I was finished first and looked at some frames while I waited for my son. My son is a grown man and is in college and still on our insurance so I'm not sure the doctor knew he was my son or not. I am a 58 year old white woman, my son is a 21 year old black guy so we didn't look like a mother and son combo. When he was finished with the doctor he came out and we chose not to order at that time because they were trying a different pair of contacts on my son and wanted to see how he did with those before ordering. I paid the bill and we went our separate ways. I thought the bill was a bit high so I looked it over a little better to see why it seemed high. Well my son was charged $75 additional for his contact appointment instead of $45 as she had previously been charging patients on that same day. Of course that upset me and my son had a followup to check the contacts they had him trying out. I decided I was not going back to that doctor nor was I going to subject my son to dealing with her again, so I canceled the appointment and told them why. Well the manager called me and she apologized and made an appointment for my son at a different location. Thank God it's over and I will not be returning to Clarkson Eyecare anymore. I did not feel like I received any explanation for the over charge nor did they even offer to return the $30 over charge. I told her how I felt and what it seemed to me was going on, however I didn't want to speculate or assume that it was something it wasn't. That is how it ended and my Family will go elsewhere from now on.