For the love of God, don't get a membership here. I cancelled in October, I have been billed since. Go ANYWHERE else! The "trainers" are not trainers either LOL go to a real gym. Don't waste your money. They will keep taking it off your card.
Cody West
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August 10, 2023
-Bathrooms are disgusting. They smell constantly like they’re never cleaned.
-Staff is always friendly.
-Plenty of equipment to use.
-Plates are never re-racked from other attendees.
-Would give 2.5 stars out of 5 if I could.
-Lockers always seem to be broken
-Staff does a good job of keeping workout and equipment areas clean.
-Showers in men’s changing room are an absolute nightmare. Incredibly gross.
Immy Underwood
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November 10, 2023
Great gym for all, clean facilities, nice staff, However when you want to cancel your membership you have to give a 30 day notice prior to cancelling (meaning unless you are aware of this fine print, when you go to cancel your membership they will still deduct another months membership from your bank account the next time your due to pay) which is shady. I basically paid for month of membership after I'd already left the state. Hope this helps someone not get screwed out of $40 that went towards absolutely nothing.
David Lajza
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January 16, 2024
I moved from St. Louis to Kansas City, came into the store to cancel my membership and was told I’m not allowed to cancel and get a refund. It would be great if someone from your corporate office can process this immediately.
Wanda Starr-Ferguson
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March 25, 2024
Morning staff doesn't even acknowledge you when you walk in or leave. They are always at the front desk talking. They are not helpful when asking questions either.
For the love of God, don't get a membership here. I cancelled in October, I have been billed since. Go ANYWHERE else! The "trainers" are not trainers either LOL go to a real gym. Don't waste your money. They will keep taking it off your card.
-Bathrooms are disgusting. They smell constantly like they’re never cleaned. -Staff is always friendly. -Plenty of equipment to use. -Plates are never re-racked from other attendees. -Would give 2.5 stars out of 5 if I could. -Lockers always seem to be broken -Staff does a good job of keeping workout and equipment areas clean. -Showers in men’s changing room are an absolute nightmare. Incredibly gross.
Great gym for all, clean facilities, nice staff, However when you want to cancel your membership you have to give a 30 day notice prior to cancelling (meaning unless you are aware of this fine print, when you go to cancel your membership they will still deduct another months membership from your bank account the next time your due to pay) which is shady. I basically paid for month of membership after I'd already left the state. Hope this helps someone not get screwed out of $40 that went towards absolutely nothing.
I moved from St. Louis to Kansas City, came into the store to cancel my membership and was told I’m not allowed to cancel and get a refund. It would be great if someone from your corporate office can process this immediately.
Morning staff doesn't even acknowledge you when you walk in or leave. They are always at the front desk talking. They are not helpful when asking questions either.