Club Fitness – Wentzville

7 Wentzville Center, Wentzville, MO 63385, USA

About Club Fitness – Wentzville

4.7 / 5

from reviews

    Madeleine Durant
    -
    February 14, 2025

    I want to start off by saying I have never in my life left a bad review. If you would've asked me to rate this gym when I first started working out, I would've given it a 5 star however, I ran into some health issues and needed to cancel my member ship as I couldn't work out for a while. I personally went into the gym to cancel and the guy I spoke with told me everything was taken care of. Today... 2 and 1/2 years later I go to check my credit reports, and I see a collection item (minder I pay everything on time as I am only 20 and want to keep my record good). I called the number on my record and Club Fitness sent me to collections with $267 that I was never ever told to pay and now it has been sitting on there for who knows how long! After I got this paid today, I then called club fitness, and she stated my account was still open!! I even returned my key fobs, never received mail or a phone call after being told in 2022 that my account was closed. I told her the back story about what had happened, and she had 0 remorse and took 0 accountability. As I know it wasn't her fault it was very angering. Like I said I paid it because I am not one to argue but it is just crazy to me that they went to those extents with no warning to me and now it has affected my credit which I have worked so hard for. For the future DON'T tell people their accounts are cancelled, and they are all good if that isn't true. Oh, and get this, they had the audacity while I was on the phone with them to ask if I would like to start a new membership with them. NEVER AGAIN!!! Again, I would never typically take the time out of my day to write a negative review, but people need to be aware of this as I was warned before I got a membership there but didn't listen thinking it wouldn't happen to me!

    Cody West
    -
    August 10, 2023

    -Bathrooms are disgusting. They smell constantly like they’re never cleaned. -Staff is always friendly. -Plenty of equipment to use. -Plates are never re-racked from other attendees. -Would give 2.5 stars out of 5 if I could. -Lockers always seem to be broken -Staff does a good job of keeping workout and equipment areas clean. -Showers in men’s changing room are an absolute nightmare. Incredibly gross.

    Andrew L
    -
    November 16, 2024

    Very outdated and dirty compared to the other locations. There is always something broke and it takes a long time to fix. Pro is it’s always less busy. Update: dropped from 3 to 2 stars. They raised the price last year, which I signed up for the highest to keep kids club. The then stopped kids club and tanning at this location permanently this last summer. You could at least use the extra space for more equipment or a sauna. But it just sits there unused.

    Rob Neely
    -
    June 18, 2022

    The best at what they do! Wentzville Club fitness always kills it when it comes to customer service. Equipment is always in working order and they keep the music energy all the way up!!! I recommend if you are looking for a fitness club!

    Immy Underwood
    -
    November 10, 2023

    Great gym for all, clean facilities, nice staff, However when you want to cancel your membership you have to give a 30 day notice prior to cancelling (meaning unless you are aware of this fine print, when you go to cancel your membership they will still deduct another months membership from your bank account the next time your due to pay) which is shady. I basically paid for month of membership after I'd already left the state. Hope this helps someone not get screwed out of $40 that went towards absolutely nothing.

    Club Fitness – Wentzville

    Our Address

    7 Wentzville Center, Wentzville, MO 63385, USA

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