Cold Stone Creamery

6281 Ronald Reagan Drive, Lake St Louis, MO 63367, USA

About Cold Stone Creamery

4 / 5

from reviews

    Jen Ulasiewicz
    May 10, 2022

    I was slightly disappointed the last time we were here this week. I got the One Smart Brookie and my brownie was all in one massive chunk, it wasn't broken apart and mixed, it was just a huge chunk in the center of my ice cream and I had to break it up myself which was a bit difficult with a plastic spoon. However we have been here several times and have enjoyed our other visits. There is usually a decent wait for drive thru and indoor but it's not too bad.

    April 29, 2023

    In the drive through, the employees enter the tips themselves and don’t give you a receipt. A little sketchy because they could be entering in whatever amount they’d like. And like the other reviews say, the employees are rude and aren’t very professional.

    None None
    May 17, 2023

    Cold Stone has gone way down over the last few years. This location is terrible and the employees are ALWAYS rude. Very impatient when taking orders at the drive-thru and no manners. This will likely be my last time here for a while.

    First Last
    February 26, 2023

    4 orders: 1st, mixed in blue ice cream with cookie dough ice cream, had to start over 2nd, dropped the ice cream on the floor, had to start over 3rd, sweet cream with nuts order, noticed at home it literally had 14 tiny chunks of nuts, awesome 4th, this person got lucky Definitely room for improvement!!!!

    Mary Williams
    December 04, 2022

    i went though the drive thru today and got 2 small ice creams. I went to go eat my ice cream and found 2 long hairs in it. i went back to get a refund and they refunded my money but the workers proceeded to laugh as we pulled away. The hair looked like it was purposely broken off and put in my ice cream. i will not be going back to this location.

    Cold Stone Creamery

    Our Address

    6281 Ronald Reagan Drive, Lake St Louis, MO 63367, USA

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