Concentra Urgent Care

1794 Zumbehl Rd, St Charles, MO 63303, USA

About Concentra Urgent Care

4.5 / 5

from reviews

    Jeremy Tinker
    -
    June 30, 2024

    Came in on 6/26/24 for a physical. Had an appointment for 10 am, I waited a hour and a half before I was seen. The nurse seemed to not know how to do some of the test and paperwork. The nurse kept leaving me unattended to go ask questions and fill out paperwork. I finished all test then waited an hour to be seen by the doctor. Total time at the clinic was near 5 hours.

    Grace Wickham
    -
    June 17, 2024

    I was there to get blood work, drug test, and physical. I called earlier and they made it seem like I didn’t need an appointment. The wait was 3.5 hours until I got seen by a provider. I was told I could get my drug test done in 30ish minutes because I had to pee really bad and they didnt even get me in until 1.5 hours later for just the drug test and blood work. They didn’t do the blood work right and had to stick me twice because they didn’t pull out the right amount of tubes to be collected. Then after blood work and drug test I waiting another 2 hours to be seen by a provider. HORRIBLE experience. Never been to Concentra before and really hope I never have to go back. The front desk lady was nice though and so were some of the nurses. When I was seen by the provider he had horrible patient/provider manners. No eye contact and was just staring at the computer more than assessing me and talking with me.

    Rico Andra
    -
    May 28, 2024

    I walked in and was immediately treated with friendly smiles from the staff. And how to complete the online process as I waited to be called back by a nurse to be seen. Dr. Was very nice as well , I didn't have any complaints about her professionalism.

    Slappa54 Gaming (Slappa54)
    -
    May 07, 2024

    This is a shame that my review will echo that of those who have already spoken about Dr. Lee. He was rude inattentive and actually made me come out of character. After being in a room sitting in a chair for an hour with pain, Dr. Lee comes in props his elbow on the desk and begin to ask me everything that the other staff asked with no compassion and no eye contact. I give him a brief explanation based off his body language and tone. Then he stops me, as ask me a question that i was getting to the answer in my explanation, so I began giving a Long version, and he started cutting me off while rolling his eyes while talking over me. I had to raise my voice and demand respect in order for him to reset his attitude. We completed the initial interview and prepped for X Rays. When it was time for the readings he had a better attitude, with no apology for his previous behaviors and gave me a diagnosis with information i didn't say. He is a work and I pray if he stays, he changes his rude ways, how many people have to complain for a change to happen. This is sad! Other Staff gets 5 stars.. Sorry you guys have to work with that Doctor. Hope he treats you guys better than his patients.

    Linda Little
    -
    February 27, 2024

    Concentra provided fast, professional service. I needed a DoT physical exam for work. Concentra is one of only a few places offer that service. I did my “paperwork” from my smart phone, using the provided link. The tech staff and nursing staff had excellent manners while performing the preliminary assessments. . The doctor was thorough. I was completely done in under 45 minutes. I honestly couldn't ask for better service.

    Concentra Urgent Care

    Our Address

    1794 Zumbehl Rd, St Charles, MO 63303, USA

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