First, I hate giving bad reviews. This one I felt is justified. Well, Cracker Barrel is my girlfriend's favorite restaurant chain bar none. We have visited quite a few. This was the exception to the quality of Cracker Barrel. The two entrees that we ordered were underwhelming. The meatloaf was cold on the inside, and the vegetables weren't freshly prepared. The fried chicken had been prepared like the fried okra at least an hour or so before being served. (I worked in the food industry for almost 2 decades, so I know what I'm talking about). While they were fairly busy- we waited 10 minutes to be seated. They weren't packed for a Sunday afternoon. Service was the high point of the meal. She wasn't personable nor friendly, but she did the minimum for the tip. (I tip according to the experience, sometimes up to 50%). This was more like a trip back to the high school cafeteria eating the last lunch. Given there are multiple Cracker Barrel restaurants in the city, we'll drive further rather than returning.
Got here at 8:40 pm local time. Ordered the Uncle Herchel's breakfast with hamburger steak. The steak was hard and couldn't cut through. Stabbed it with a fork took a bite and it has the taste and cosistency of cardboard. Actual cardboard. I understand they were closing up but what happened to the hamburger steak? The management covered my meal. I left a $5 because both waitresses were kind.
We went in Sunday 21 of August. Morning. They were VERY busy. Our waitress was very good at her job considering how busy they were. I love the gift store. My only disappointment was the breakfast. I love Cracker Barrel, this was my first time at this restaurant. The food was just not what I'm used to at a Cracker Barrel.
The maple grilled chicken was AMAZING! The bacon was soooooooo flavorful and the sauce they used brought it all together. And of course, always great service at any Cracker Barrel. The store is always a fun stop and now they have Halloween stuff, so get it while you can.
Went here for mother's day brunch. Being a holiday I totally expected to wait. The wait wasn't that bad. I was told about an hour and fifteen minutes,but we were seated in about 30 minutes. Our server was courteous and pleasant. She explained that silverware was being cleaned and would be out shortly. Promptly took our orders and provided the drinks as requested. Now the food actually took about as long as what I was expecting to be prepared, again it's a holiday so I'm not upset about the wait for the food to be prepared. What was a disappointment was the quality of the food that came out. The pancakes came out fine and the kids meals came out fine, however everything else was disappointingly overcooked. Unfortunately one of our children got sick unrelated to the meal so we decided to take our food home. Also slightly disappointing was the fact that silverware had still not been brought out for our meal even well after waiting 30 to 40 minutes for the food to be prepared. We normally have really great experiences here, however this experience was not to the standard that we normally expect. Will this totally stop us from coming to the restaurant, maybe not but hopefully our next experience will be a little bit more pleasant.
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