Cracker Barrel Old Country Store

120 Progress Point Ct, O'Fallon, MO 63368, USA

About Cracker Barrel Old Country Store

4.2 / 5

from reviews

    Anthony Franklin
    January 29, 2022

    First, I hate giving bad reviews. This one I felt is justified. Well, Cracker Barrel is my girlfriend's favorite restaurant chain bar none. We have visited quite a few. This was the exception to the quality of Cracker Barrel. The two entrees that we ordered were underwhelming. The meatloaf was cold on the inside, and the vegetables weren't freshly prepared. The fried chicken had been prepared like the fried okra at least an hour or so before being served. (I worked in the food industry for almost 2 decades, so I know what I'm talking about). While they were fairly busy- we waited 10 minutes to be seated. They weren't packed for a Sunday afternoon. Service was the high point of the meal. She wasn't personable nor friendly, but she did the minimum for the tip. (I tip according to the experience, sometimes up to 50%). This was more like a trip back to the high school cafeteria eating the last lunch. Given there are multiple Cracker Barrel restaurants in the city, we'll drive further rather than returning.

    Lisa Marie Michaelis
    November 25, 2022

    We had never ate at a restaurant for Thanksgiving. Cracker Barrel gave us a great experience!! Checked in before left the house . Was able to park close . Checked in ,looked around their wonderful festival store . Then our names were called. Waitress was wonderful on checking in on us . Food was great. Definitely a great alternative to cooking !! Nephew did go back and buy a jacket he liked before we left . Store has lots of neat finds .

    Meagan ru
    May 23, 2023

    I came here on a weekday morning, and while the shop was filled with adorable items and the service was good, unfortunately I was disappointed with the food. The coffee was not fresh and not even hot. My food was served lukewarm. The taste would have been pleasant, but I couldn't get over the temperature of the food.

    Jason Hall
    November 16, 2022

    Just had the worst meal I've ever had at cracker barrel. Ordered chicken and dumplings and it was nothing like I've ever had before. Okra was so hard I couldn't chew it. I asked for a manager and waited a while but he never came out. I know it was close to closing time but this was unacceptable. I've never had bad food at Cracker Barrel. Very disappointed.

    Del Dollens
    February 19, 2023

    Arrived to a full store, as expected on a Sunday. I won't get into it here, but I think they need some safety training on where to place items for sale. One issue was multiple people were stumbling over a metal rooster on the floor. Next issue was our waitress, Jennifer. I am sitting at the table with my wife and kid. Jennifer comes up from behind me and placed her hand on my lower shoulder-blade then ran her hand up to the top of my shoulder. I did not appreciate that. Also, we complained about 75% of my wife's roast beef being a huge glob of fat and no gravy with my biscuits and gravy, to which her responce was, "Well, I've got 8 tables..." Why is that my problem? It is no excuse for sub-standard quality and inaccuracies. I asked for the check and Jennifer said she would get the manager. I said I did not want a manager and that I only wanted the check. Ten minutes later, the manager comes out with my check. When the mgr gave me the check I went to the checkout and paid.

    Cracker Barrel Old Country Store

    Our Address

    120 Progress Point Ct, O'Fallon, MO 63368, USA

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