We needed a plumber to run all the lines for our new basement bathroom and wet bar. Craftsman Plumbing was one of about four bids we got for the project. Although they were not the cheapest bid, the cost was comparative to the others. We were impressed by the professionalism and expertise they offered. Throughout the whole process, they were honest and upfront about everything. They worked with us to explain options when problems arose with the original plan. Because we had to wait on certain supplies and materials, the whole project took several times of them coming out to our house. Each time we needed them to come out to our house, they were quick to get us on the schedule. Overall, they were easy to work with and offered good quality services.
I scheduled an appointment on Tuesday, 10/26/2021 for a plumber to come out & give us an estimate to run a gas line for a fireplace. Appointment was scheduled for today (10/29) between 10-noon. My husband sat around waiting only for no one to ever show up nor even call. We weren't even given the opportunity to see how their services were & I assure you, we won't now. Onto someone who keeps their appointments or at least has the deceny to call & ask to reschedule if necessary.
Technician Jacob came in and expertly removed and installed bathroom fixtures. The repair included fitting in to a small space to access the plumbing without having to damage the bathroom tile wall. Personable and friendly service was a 10 on 1-10 scale. Thanks so much!
Had to order a new part from Kohler to fix the leaking faucet. Job well done
We are so grateful that Nathan came out today. We had a problem with our bathtub faucet leaking. He was willing/able to come out the day we called, he was honest about our problem and gave us great advice on how to proceed, and he wore a mask which we really appreciated. We look forward to having him here again to work on updating our bathrooms! A very pleasant man to have in your home!
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