Crossroads Dental

1040 Meyer Rd, Wentzville, MO 63385, USA

About Crossroads Dental

3.7 / 5

from reviews

    Kevin Gray
    -
    January 27, 2025

    Wow. I should have looked at the reviews before going to this practice. Everything was fine until I questioned having to pay out of pocket 2 separate times. I won’t go into it but we resolved the issue and I thought all was well but got a letter and the doctor thought we should part ways. lol. Make sure you call your insurance and know when and what they will pay for because this office will not.

    Deanna Brickey
    -
    March 16, 2023

    We had some minor issues over the years but when they started charging $5 a person for a cleaning to pay for the one pair of gloves and the mask that they use for a cleaning, our family of 8 had to find a different dentist. I'm not paying $40 dollars a year for my family when we can simply go elsewhere and get it done for free. It doesn't help that the receptionists are rude either.

    Christy Lewis
    -
    January 31, 2023

    I've had good care here, however, my last appointment i noticed they are now charging their patients $5 for the disposable items they're using on each patient. When I go to the dentist, I don't expect to be charged for their business expenses. They need to realize there's about 50 other dental practices in Wentzville that don't charge their customers for the disposable items used during a visit. In fact, when I called another dentist office, she said she had never heard of such a thing.

    Christina Zervas
    -
    June 28, 2022

    I called this office from another practice as we had a mutual patient, and the woman who answered the phone was not welcoming and less than friendly. We were informed they can not send x-rays any way other than by mailing the pictures via USPS(Which in 2022 is a rarity). The Parent drove to get the x-rays to avoid extra unnecessary charges and also experienced another unwelcoming interaction. I hope this was someone having a bad day and not a reflection of how this practice routinely treats customers and fellow colleagues.

    Shelly Bangert
    -
    May 28, 2020

    Sad to say but we have to leave this provider. The hygienists there where great and loved them. But staff doesn't call your insurance to make sure the procedure you may need is covered and then your out of pocket for this. Front billing has it pretty easy as this isn't part of their job. So please beware if your having major work done.

    Crossroads Dental

    Our Address

    1040 Meyer Rd, Wentzville, MO 63385, USA

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