I haven't gotten glasses in years and been seeing the same doctor over that same time. When I moved I needed a closer location so I took a chance here. The office, staff and Dr Hinderks had a great environment and energy in the office. Very friendly, understanding and most importantly down to earth. Didn't even know who the doctor was until she said something because she was being normal. The experience was great for me and given the opportunity I'm sure you'll say the same. Drop in see what I mean for yourself.
Very great customer service. The late appointments are really nice as well !
Great staff and attended us right away. Definitely would recommend!
Poor customer service. I had an appointment on Jan. 19th for new glasses and contacts. My trial pair of contacts was not in-stock so they were going to order them and I was told it would be approximately 5 days for them to come in. I called after a week and the staff stated they had not come in yet. About 2 weeks after my original appointment my glasses came in, I went to the store to pick them up and asked the staff again about the contacts and was told by the same staff member that my order still had not arrived. Here I am now 5 weeks after my original appointment and I just found out today that the trial pair had not even been ordered. They were sure quick to cash my checks for payment though!!!
Very friendly staff. I needed an additional appointment with another provider and that was completed by staff. I just need to show up to my next appointment. Thanks again for being so organized.
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