I won’t waste any more money after this month is up. After I reserved and paid for a unit online, I went to this location and at 12:03 pm on a Monday the office is locked and no one is on site. The access code I was given didn’t work and after trying to be helped by numerous on the phone and waiting for an hour I was finally able to get inside. Management here has been zero help and nothing was done. I still only have a temporary access code that I don’t even know how long it will work. I’d rather pay twice as much if it meant I’ll actually get decent service
From beginning to end the customer service and overall experience was exceptional! Cube Smart made it so easy to get everything we needed stored quickly and at a great price! I loved that I could do all the paperwork online and over the phone without the need to go into the office. It was an excellent experience. Thanks so much!
I was very impressed with my experience at the St. Peter’s, MO CubeSmart. I have never had a storage unit and wasn’t sure about getting one. I needed to move stuff out from my parents basement until I buy a house. I researched several locations for a couple months, and found the climate controlled units at this location very appealing. It’s a newer building with great security and maintenance looked up to date. I reserved my unit online and went in today to ask my questions and get a tour of where my unit would be if I signed up. Having been in management positions in the past, I felt the customer service provided by Samantha was fantastic. Very helpful and patient! All my questions were answered, the facility is clean and they have what you need. I was also surprised they have restrooms by the storage area entry, which is nice if you are there for a while working or need to wash hands. I did sign a lease before leaving and am very excited to start using my new storage space!
The staff was so friendly! I had an issue with a roommate and got help changing my door pin. They just were patient with me and my situation. Thanks for being awesome!
Kenny at MidRivers is go-to guy for all your storage needs. Great help and smooth move in. Thanks Kenny!
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