Dobbs Tire & Auto Centers
2995 State Hwy K, O'Fallon, MO 63368, USAAbout Dobbs Tire & Auto Centers
Our Address
2995 State Hwy K, O'Fallon, MO 63368, USA
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I stopped by today immediately after a low oil pressure alert came on in my car. I was obviously worried and a bit overwhelmed as the warning said to turn off the engine. I got my two young boys out of the car and went in. After I explained the issue to the manager at the counter he told me he could it get anyone to look at it until Monday. Totally understandable. I asked if someone could just check to see if I needed oil because I didn't think it did and it was not time for an oil change yet. He said all his guys are busy and I'd have to wait until Monday. I asked for a suggestion on where I should go or what I should do and this is when he seemed to get very annoyed with me and said good luck getting it in anywhere and told me to just tow it somewhere else. God bless the gentleman sitting in the lobby waiting on his own car who asked the manager for a paper towel and he would check it for me. The manager proceeds to roll his eyes and stare at him for a moment before slamming a roll down on the counter and ripping a piece off and not saying another word walks away. I am a single/only parent who was clearly overwhelmed and just needed some advice. I get everyone is stressed right now but a little compassion goes a long way. Had this manager not been so rude and bothered by my presence I probably would have given them my business. Now I'll be going somewhere else.
Jerry and his team are great!!! Really enjoy talking to them. Everyone is really friendly and the customer service is grade A. I highly recommend this location.
Very Quick and Professional For sure will take my business to them from now on. Service Desk was Professional and Polite
Great service and professional and informative staff. Their attention to detail uncovered problems I was not aware of. I highly recommend their auto service. TM
Dobbs was very accommodating in getting a new tire for my son's car rferrd and on quickly so he could get back to college.. They called with updates.. Good price - great service.