Dobbs Tire & Auto Centers

Marta Brewington

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September 13, 2023

I have always received supurb service st this Dobbs location. They have put new tires on my car changed the oil & placed a new battery in my car. They also offer shuttle service if needed. Brian has always assisted me in all the services mentioned. His expertise is outstanding! I would highly recommend this Dobbs location for all services needed for your vehicle.

Oscar Marroquin

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August 11, 2023

Matt, the manager at the Lake St Louis location is professional, cares about customer service and trust worthy. Always delivers great service and I appreciate it. I had 4 tires replaced, price was competitive to the discount stores, great service and with the warranty, I know I can depend on them if I need it.

Vaughn Hamill

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July 02, 2023

I was driving across the country and had an engine warning light turn on. They quickly saw me and diagnosed the issue. They fixed the car within a couple of hours and helped me get back on my journey. There was great customer service and felt well taken care of!

April Darrah

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August 28, 2023

If I could give a negative review, I would. I called and spoke to Beau last week and explained i was looking to purchase a used truck and wanted to get the truck fully looked over to make sure it was mechanically sound due to having a motor go out in our last truck. He explained that they would make sure there were no engine codes, had ran a full drive cycle and no major issues, it took them 2 different inspectors to look at the truck and the entire day, the report was that the front brakes needed to be fully re done including the pads, routers and 1 caliber and it had a pinnon on the back tire that had a small leak, other than that the truck is sound. We purchased the truck in the parking lot that same afternoon due to the inspection results from Dobbs. My son has owned the truck 4 days, and what do you know the check engine light goes on after driving it 2 times since he purchased it. We lift up the hood of the truck, ZERO TRANSMISSION FLUID IN THE VEHICLE. So, I call and speak to Matt Shrewsbury the location manager, he claims even though i spoke to Beau, who assured me that the motor and transmission would be looked at to make sure they are not throwing codes and or visibly seeing any sort of leak or issue, according to Matt The supposed manager, they dont even look at THE TRANSMISSION OR THE ENGINE WHILE INSPECTING THE TRUCK! Which obviously would INCLUDE fluids when inspecting a car! Supposedly according to Matt they ONLY look at tires and brakes. So, I paid $75.00 for them to JUST check out the tires and brakes on the truck!?! NoT SURE WHY NO ONE STATED THIS WHEN I CALLED AND SPOKE TO HIS EMPLOYEES AND WHY THEY ASSURED ME THIS WOULD BE DONE, Tires and brakes are Maintenace issues to begin with, the engine and transmission obviously were my main concern, and they were not even looked at according to Matt Shrewsbury. he offered no assistance or explanation on why they took my money, said these things would be done but NOT 1 OF THEM WERE DONE, AND WHEN I ASKED ABOUT THEM, THEY LIED AND SAID IT CAME BACK JUST FINE! I specifically asked them to look at the motor and transmission and make sure they did not see any issues AND MAKE SURE OF NO ENGINE CODES. They obviously didn't even look at either one of the MAIN ITEMS THAT ARE NEEDED TO DRIVE A VEHICLE, THE MOTOR OR TRANSMISSION BUT they do look at the windshield washer and it leaves streaks, but not the main big items on the truck! THEY ARE RIPPING YOU OFF! DO NOT USE THEM! THEY ARE A JOKE!

Liz Meller

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August 19, 2023

They got it done fairly quickly but when I got the truck back from the oil change, there was no sticker in the windshield and they didn’t reset it in the truck system either. On top of that they rotated the tires but when I got the truck back the tire pressure was very low in the back tires. The waiting area could be updated as well…