I am very happy with the services provided by Dons auto body! From start to finish, everyone I dealt with went above and beyond to make this a good experience and did great body work. I was at Dons following a car accident which is frustrating to start with but Robyn, Kristi, Dan and Scott were all amazing and did everything possible to make things easy on me and dealt with my insurance/car rental as much as they could so I had less on my plate. Robyn and Kristi were always available when I called and provided updates often. I usually have A LOT of questions but they patiently answered them all and made sure I was informed & knew what to expect. I hope to not need repairs on my car again but I would return to Don’s in the future and would recommend to family/friends.
In short - 'They listen to you and clearly understand your situation' It was quite a drive for me to get to this body shop given I had to pass several well established chains and it was worth every bit. I had a minor accident for which I didn't want to go thru my insurance, I was able to make an appointment for the inspection and drop-off on the very same day. From the time I stepped into their office until the delivery of my car they were courteous with explaining the process, offering good pricing, arranging for a rental and getting the repairs completed ahead of schedule. They are very responsive to Text Messages which certainly makes it easier to communicate. I have had the same damage repaired on my car previously for a higher price, so I'm always happy when a family run business provides you with good service. I would highly recommend this place for any kind of auto repair consultation.
This was my first time ever having any kind of body work done and they did amazing!! I can honestly say that my car looks better than it did when I bought It, and if I were ever to need anything like this done again I will definitely be back! Staff were amazing and kept me updated throughout this process. Definitely recommend these guys!
Great staff and very professional work done on time and right on price quote. I would recommend anyone needing bodywork to go to Don’s Auto Body!
All personnel at Don’s are very professional and courteous. Communication is excellent. They keep you informed throughout all phases of the repair. The craftsmanship is excellent. Car looks brand new. I definitely recommend Don’s Auto Body for your next repair.
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