Dr. Kurt F. Oehler, DDS

1040 Meyer Rd, Wentzville, MO 63385, USA

AboutDr. Kurt F. Oehler, DDS

3.2 / 5

from reviews

    Ysabel18
    -
    November 03, 2021

    One of the staff member called me for the price of a crown, extraction plus 2 partials after she called my insurance. She gave me a price of $719.30. I went there today to pay for the full amount of $719.30 and a different person handled it and gave me a different price. I was told that it was impossible for all three to be $700+ coz my crown is $400+. I asked the lady that called me for the document when she called the insurance and she said she doesn’t have it. This is the second time already that happened to me that they dis not email me the quote from the insurance and when you ask them when u get there they will simply say…they do not have any documentation from or no Paperwork whatsoever. Drs Oehler are good dentists and Sue is a superb hygienist, but their staff is horrible when it comes to paperworks, and sending emails for documentation.

    Joe Estes
    -
    December 11, 2021

    Love this place. They are always great!

    Shawn Eaker
    -
    June 08, 2021

    Wrote my first complaint to the Missouri Dental Board due to this dentist office' practices. My elderly father asked for a cleaning and is 'up sold' periodontal maintenance under some code they thought his insurance should cover, except he didn't agree to it. Despite his attempt at resolution and then my own, he is without recourse and the dentist refuses to discuss the matter. The receptionist and her supervisor affirm the hygienist must perform their protocols of treatment despite what a patient is requesting. All dentists should utilize informed consent.

    Dennis Springer
    -
    August 25, 2014

    We had a bad experience where a tooth was prepared for crown then once work was performed was referred to an orthopedic surgeon for an abscess on that same tooth. Ended up that the tooth had to be extracted due to infection. Work should never have been performed as the abscess was visible by the naked eye prior to starting prep work yet Crossroads took our cash up front for the work and also billed the insurance provider. Cash required for payments to receive discount. Will not accept debit card, credit card for work. Suspicion, dishonest billing practice. Currently in billing dispute. Secretarial staff is rude, will yell at you rather than answer direct questions, and when cornered will simply hang up the phone. Very unprofessional.

    Cheryl Smith
    -
    March 17, 2016

    I have been going here for the past few years and have never had any issues. The staff is really nice and both Dr. Oehlers are pleasant.

    Dr. Kurt F. Oehler, DDS

    Our Address

    1040 Meyer Rd, Wentzville, MO 63385, USA

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