4009 State Hwy K, O'Fallon, MO 63368, USA

About Dunkin’

3.9 / 5

from reviews

    Kelly Murphy
    September 16, 2023

    We were able to place a mobile order that included 3 glazed donuts. When we went to pick up our order, they told us they were sorry but there were no glazed donuts. If they didn’t have any, why did the order get placed? Wouldn’t it have stopped me? I thought that was a pretty standard doughnut so I was shocked that they didn’t have it. It’s not like we were there at 7pm. We were there around 11am. What shocked me more was we were able to place another mobile order for glazed doughnuts and the same thing happened again. This time though we were given an apology, the hot chocolate in our order and refunded the rest. Thanks Dunkin Donuts for forcing us to go to Krispy Crème where I had to ask them if they had the glazed doughnuts. She looked at me strange (understandably) and said that was surprising. She told us they had just got done making fresh ones. I never thought I’d see the day where Dunkin Donuts disappointed me. - New Krispy Kreme Customer

    Bob Brock (Alpha Omega Computing LLC)
    September 10, 2023

    This is a great Dunkin’ Donuts has excellent staff and as fast as they can. They always serve you with a smile and do the absolute best they can at this location. I would recommend this ice cream location, Baskin-Robbins to anyone that is hungry for some nice coffee or some nice ice cream or both. This is a Dual location, Dunkin’ Donuts and Baskin Robbins, which makes it quite tasty and a stop on your drive for sure on your way anywhere.

    Scott Wyant
    August 30, 2023

    Friendly employees, excellent service, and food and drinks prepared perfectly every time. I stop here every morning even though it's a little out of my way because I know the order will be perfect. A+++!

    Laura Gattino
    August 02, 2023

    I just opened my breakfast sandwich and the bacon was basically raw. This is the 3rd time this has happened but I try to recook the bacon at work in the breakroom microwave. Today the sandwich not only had raw bacon but it only had 1 & 1/2 pieces on the whole sandwich and these were tiny pieces. I am so disgusted I don't know if I'll ever be back to this location. After the first sandwich mishap, I informed the staff and they said they would make sure the bacon was cooked but just like today, got to work and was disgusted again. Do better please Dunkin!

    S “Tetka Ljubičasta” C
    April 29, 2023

    Good place to grab a coffee, hot or cold, and either a bite for breakfast or a sweet snack. Rarely have any issues here and most team members are very polite, curtious, and respectful. Many times only one or two working, so be kind and respectful to them in turn. They are doing the best they can what with being short-staffed. One of my only real issues is that NO ONE EVER ANSWERS THE PHONE!


    Our Address

    4009 State Hwy K, O'Fallon, MO 63368, USA

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