Dunkin’

4009 State Hwy K, O'Fallon, MO 63368, USA

About Dunkin’

3.9 / 5

from reviews

    lizz mcc
    -
    October 28, 2023

    We’ve been on the road for 30 hours from the west coast. I cannot begin to express the great experience we had this morning. Between very kind ordering, patient with me because I’m always difficult, quick service and quality, hot food and exquisitely mixed drinks. We were very tired driving in, and you guys changed our whole morning and gave us a great boost of positive energy and happiness. My brother won’t shut up about you guys😂💜. And I love what you did for our day. I’ve managed quick service for 17 years… and the culture and team effort is apparently a core focus for you all. Great job. Great people. From my heart to yours, thank you. To managers, take care of your team. These guys have passion for their guest experience and their representation. 💪🏽🙏🏽 Whoever rated under 5 needs therapy. 😜

    cory thomas
    -
    May 04, 2024

    Great customer service however they get my large iced coffee wrong every single time. First time was regular sugar in an iced drink and this most recent was no shots of sweetener even when ordered that way. A generic iced coffee generally comes with cream and liquid sweetener. I don’t know many people that drink plain black iced coffee, so my recommendation is ask cream and sugar and understand that cold drinks get liquid sweeteners and that you should actually put said ingredients into the drink.

    sophie hanlon
    -
    November 04, 2023

    I came back to dunkin today after not going for a while bc of bad past experiences, but it looks like it’s under new management and new people! Drive thru was so fast! Before I had to wait around 30 mins in a drive thru with only 3 ppl ahead of me! My latte tastes amazing and so does the food! Much love it’s definitely way better than before!

    Cindy OHara
    -
    April 08, 2024

    The servers who work here are attentive, kind and friendly. My daughter gets a specialty coffee from here EVERY morning and they know her and her order to the point that she just pulls around to the drive through window and they have it waiting for her. It’s everything you could want as a customer from your preferred coffee store! Go visit! ☕️🍩♥️

    Sara Hodge
    -
    January 31, 2024

    I visit this location a few times a week and never have had a bad experience. Each staff member is equally pleasant as well as precise with my coffee order. They are kind and always say hello to my toddler in the back seat. Very welcoming and their service why I return to this specific location!

    Dunkin’

    Our Address

    4009 State Hwy K, O'Fallon, MO 63368, USA

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