Always out of stock of half the ingredients required to make the refreshers. Every single time I’ve ordered a refresher with strawberry theyre out of stock. I’m a manager at Starbucks and I know exactly how easy it is to do inventory and order the correct amount of stock. There’s no reason for this location to be living shipment to shipment barely scraping by. Learn how to correctly order your supply or don’t have the items on the menu. It’s that simple.
I’m sorry this rating can’t get any lower. What a HUGE disappointment!! Stopped in today to pick up something sweet. In the door. No greeting. I understand you are short staffed and busy. A “Hi” takes less than a second. Ordered 4 donuts. 2 of them were “vanilla cream” filled. There was ABSOLUTELY NOTHING INSIDE THE DOUGHNUTS! Nothing. There was a hole where someone has punctured the pastry. All they did was make a cave. There was NOTHING in either of the two I ordered. What a shame.
Dunkin as a whole needs to realize that 'seasonal flavors' such as pumpkin spice and gingerbread are (1) acceptable ALL year long, or (2) at least make them September through March: autumn and winter. Usually no issues and coffee is great. I have had lukewarm coffee a few times, and I did have severely over done stuffed bagels once, but I just keep coming back! Download the app to earn points towards free drinks and get special promos!
Visited on Sunday during a very busy time. Line was out to road but they were moving along steady and quickly. Had a larger order and they got everything correct.
I don’t know what’s going on there recently, but my God, the coffee is atrocious recently. No hate to the staff personally, but whoever be making my coffee needs to learn how to actually make it. I get the same order every time I go, a iced hazelnut coffee with cream and sugar. I try and make it simple for everyone, but they mess it up every time. Either they put no sugar and no cream, or too much sugar and too much pumps of hazelnut. I’m getting annoyed because I never know what I will get from them. Update: It’s my own fault for going back to this location, but this is ridiculous. I waited over 15 minutes in the drive through for some iced coffee and there was only 2 people in front of me. I looked when I was up at the window and there was at least 7 workers just standing around, plus one in her car smoking (which get your break girl) But I will only go back here if I have 20 minutes to kill.
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