Epc Inc

Jessica Hellmann

-

April 07, 2024

This place is fantastic. Outstanding customer service! They helped us with our PC quickly with no charge.

Looie Lost

-

March 31, 2024

Disappointed that claimed to have a 90 day warranty. I had bought a workstation with stop working after 20 days or so. Thay looked at it. The motherboard and power supply went bad. Thay said because of some slight damage to the case. That thay will not refund. ...the slight damage was not the cause of the computer to stop working ....

Cameron Forest

-

February 19, 2024

I used EPC for computer repair and I definitely would recommend avoiding them for that use. I have an MSI Leopard and needed new hinges installed. When I turned it in to EPC they told me I needed several other parts replaced as well which I agreed to, and they quoted me to replace those parts with manufacturer produced parts. They told me it would take three weeks to receive those parts and make the repairs. I called them three weeks later and they had not even ordered the parts yet. A week later I called again and they had received the parts but they were “incorrect”. It would be another two weeks before the correct parts arrived. I called two weeks later and the person who answered the phone waffled when I asked where my laptop was. Someone else called half an hour later to tell me they once again received (ordered) the wrong parts from China and it would be another two weeks before my repair was completed. I called two weeks later and ONCE AGAIN they “received” (ordered) the wrong parts again and it would be ANOTHER two weeks before my laptop would be repaired. Another 4 weeks later and I finally receive my “repaired” laptop, except instead of manufacturer parts they used SUPER CHEAP aftermarket parts and even attempted to charge me more for these parts. I argued with them and they “gracefully” lowered the price to the original quote. Nearly all of these cheap aftermarket parts have since broken (this laptop puts out some HEAT and needs well produced parts to withstand it) and now I’m back at square one. I’m sure EPC is great at repairing your run of the mill Dell computers but do not turn to them for any “performance” computer needs.

Matthew Rabida

-

December 23, 2023

The service was very fast and professional. Frederick replied my phone screen in less than an hour. I will be coming back for any and all repairs for now on. Top knotch

Diane Strege

-

January 03, 2024

Gary H and Fredrick P were amazing! They were able to troubleshoot and fix my phone within minutes!! Thank you very much guys!! You all are the best!!