Aaron was so knowledgeable and informative. Aaron was very thorough and detailed. Aaron even walked through the units and measured them so we saw we were getting exactly the size it stated. The units were very clean. The place was very nice and there levels. Plenty of storage. I feel our items will be safe!
People like Shalonda are the best reason to rent here! Her attention to detail and knowledge is excellent. She was very courteous and helpful. I enjoyed speaking with her and was impressed with her motivation to go above and beyond for me. The auto pay system works like it should, making life easier with one less thing to deal with. The facility is always spotless which is very important to me.
Yes, I would like to say a few words about your facility. I'm very happy being here. The place is extremely clean. I buy storage sheds for a living. I have seen your employees, especially shalanda. Go above and beyond to call a duty. When it comes to cleaning the parking lot, being very comfortable with her as talking and filling out the application for the story shed itself. As far as the other employee goes, it's very diligent and any effort that he attempts to do. And he does succeed. I have a lot of storage heads in other places and I look forward to getting more here. Thank you
My first is experience was ok. I didn't know, though, that on my first visit I needed to go inside to get a code to enter the gate. The email I received prior to my visit was misleading. But...Ms. Kennedy graciously saw I was having issues, came outside, and asked me to come inside. She took care of me and I was able to enter. Upon entrance to the unit, I was surprised to see there was no light in the unit. Other than that, an overall good experience. Thanks Extra Space Storage!
Ms. Kennedy was very kind, and professional, to work with this morning. While I did have to cancel my storage, she was very helpful! I will also say that when I first tried to access my space on a Sunday, their help line was easy to reach and able to help with my access issue.
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