Ed has been so very helpful to me in whatever my needs were as it pertains to my storage concerns. His customer service skills are of the highest level of professionalism which included his knowledge and always reassuring me that he understood cared about my needs and concerns. If I ever have a need to store my belongings again I will indeed contact Ed first as a matter of fact I have recommended my experience with Ed and Extra Space Storage to family and friends.
I came in looking to rent a unit today and was highly impressed with the staff and their willingness to address my unique needs as i was in the middle of moving. Ed was a class act and answered all of my questions and took me around the property for close to an hour showing me all the available units and rates. Would highly recommend this facility to anyone in the area looking for quality customer service and fair rates.
Ed, at our location in St. Peter’s, was fantastic. Very friendly, professional, and always addressed concerns with solutions promptly. The only negative is the random price hikes. I understand the ebbs and flows of the market, but our bill has nearly tripled, forcing us to move out and find a more reasonable rate.
This was a fantastic facility. Everything was very easy to use, and the folks at the office were very responsive if you ever have any questions. I was working with Ed there, and he ensured that my experience was super smoothe.
The rep ED was great with customer service. He took care of us making sure we got the right unit for a great price. He didn’t force us into anything and took the time to get us what we needed. Great service.
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