Fantastic Sams Cut & Color
O'Fallon Square, 36 Ofallon Square, O'Fallon, MO 63366, USAAbout Fantastic Sams Cut & Color
Our Address
O'Fallon Square, 36 Ofallon Square, O'Fallon, MO 63366, USA
Is your Facebook Page Killing your Business? We can Fix It!
Read MoreWant to Get Your St. Charles County Business Listed?
To get listed, enhance your listing, offer promotions on this site, or find out more about the services we offer, please contact us!
About two months ago I needed a haircut before work. I had scheduled an appointment and followed the COVID procedures as such. There is a certain older gentleman that works there that for some reason is a salon stylist. He does come off a bit rude and has an air of arrogance to follow. I desperately needed a trim after months of waiting for salons to open back up. So I proceeded with the appointment. I explain I needed the hair around my ears trimmed, the back trimmed and the top of my hair evened out by trimming the ends since I color my hair and they were a bit frail. I have shorter hair and I was just trying to grow it out. So just a trim to clean it up. He parts my hair down the middle and proceeds to cut my hair like a bowl. Like back in the 80’s. He trims around my ears, doesn’t even bother to trim my neck area to clean up the longer stray hairs that are clearly present. Doesn’t do anything else. Then for some reason takes the thinning sheers to my hair to thin out just the ends so now I have very butchered hair with lengths all over the place that are feathered. I don’t think he knows the purpose of thinning sheers. I’ve never experienced such an inexperienced stylist like that besides when my mom used the Flowbe on my hair as a kid. I didn’t see how bad the cut was until I washed my hair later that night after work. I had to go to another salon to have it cut shorter unfortunately to fix the botched hair cut. Even she was appalled by what she had to work with. So far it’s taken two haircuts to fix his mistake because It’s taken me awhile to grow my hair this long and I was not about to cut it very short again to grow it back out over a stylist who clearly needs a refresher course on how to trim hair. As a previous reviewer put it, you get what you pay for. He was lucky he even got a tip from me that day. That’s what I get though when I’m on a time crunch for a hair cut but I will never recommend or use this place again. Lesson learned.
I got the worst haircut of my entire life here the other day. I asked for a swing Bob but I'm not sure what I got but it looks like 2 different haircuts! From the front it looks great but the back is a disaster. It's so short and choppy and not blended at all. The reactions I get from other people are " oh my God, what happened to your hair" " was your hairdresser high" . I feel like it was some cruel joke she did. I couldn't tell how bad it was at the store ( not a salon) but I came home and cried after I looked in the mirror. It looks ridiculous and will never return unless they will give me my money back and pay for a real professional to fix it. It's going to cost me $50 on top of what I already paid. Where are these people trained? I think my 4 year old would have done a better job. *update...The manager did refund my money and give me $20 credit to use towards product. I am sure there are people there that know what they're doing, however I will not ever get another haircut there again.
Awful experience. The girl that did my hair was nice enough but clearly inexperienced. My hair looked nothing like I wanted but after 5 hours in her chair, I didn't care. The whole time I had to listen to the other stylist, who was rude to everyone, including me. I heard her make racist comments about customers and she even told me that my shoes were "loud". She was just plain mean to everyone and clearly shouldn't be working with the public. I wouldn't recommend going here.
The people who work here are always great to me. I come in about once a month for a haircut and beard trim. They always take great care in their work. Even when they have had turnover issues, the new stylists are always polite and diligent. They have high standards here and that's why I go back.
I am so happy with my hair! Crisda did a wonderful job fixing my messed up hair color! Great colorist! Super nice too! Really listened to what I wanted! I highly recommend!