First Community Credit Union

Lucas Stepp

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January 25, 2023

I'm stuck with this bank due to an outstanding auto loan but do yourself a favor and bank somewhere else. Improper explanation of contract when signing up for my account lead to multiple fees being incurred unexpectedly. I called the corporate number, fumbled around with their automated system for 30 minutes before speaking with Vanessa, a representative that spoke over me as I explained my situation. They refunded 2/3 of the fees "as a courtesy" but it honestly wasn't worth getting berated by the representative. Never had a member of customer service laugh in my face as I explained a delicate situation.

Dorin gogu

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February 22, 2023

I wait for 30 minutes to speak with a representative and he just say" hello" and hang up on me. Now I have to wait another half an hour. The bank made a mistake in payment! Shame on your service!

Candice Gamache

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August 31, 2022

I went to deposit a check and the teller said I could cash it. Cashed the check then made a deposit. The next day the teller called me and left me a voicemail saying they have to reverse the check and I would have to come in a fill out paperwork? Then they removed the funds from my account. I called and the office is supposedly closed till Monday. What a horrible bank. Response to owner: I shouldn’t have to make 2 different trips to deposit a check. Your employee should’ve known this from when I initially deposited the check and there wouldn’t have been an issue.

Shona McIntyre

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October 02, 2022

Is Fist Community the new DMV? I have been multiple times at both locations to set up my business account, and to do general transactions and I don’t owe money,in-fact I deposit a great amount of money and I still get the dead eyed greeting with no warmth whatsoever, it’s like they get a bonus for each frown and blank stare you receive! Customer service is none existent and it’s obvious everyone hates their job!

pat martin

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May 14, 2023

Everytime you go in there the ATM is never working... the people in there are snotty