About First Community Credit Union
Our Address
1971 Wentzville Pkwy, Wentzville, MO 63385, USA
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The lady we worked with was nice,.but this bank seems to be to strict on who they loan to or they don't care about credit score. I have a 830 credit score yet as a cosigner for my daughter on a credit card, was denied because they said my debt to income ratio was to high. With an 830 I think I know how to pay my bills. So she just went to discover and was able to get one without me, so now she can work on building her credit not that it seems to matter much.
Asked to speak with a loan officer, about commercial real estate loans and was told by the lady up front, that they don’t do loans on rental properties or ground up construction. You should keep her up front if you want to grow your business.
All we wanted to do was add my name to my husband's credit card and 3 days later still getting the run around. 1st was told husband had to come to the branch but when he arrived was told no and given a number that IS NOT affiliated with the bank or credit card that started asking my husband for personal info😳 Now I called a different branch and was told my husband had to go to a local branch and do it after already trying that. To think they are in charge of thousands of dollars🙄 DO BETTER!!!!!!!!!!
I just opened an account with Sheri, she was absolutely wonderful, super welcoming and patient with me. On the other hand her manager, Savoy is completely unprofessional and rude, not only to other customers, and myself but to a new employee, in-front of customers! It is completely unprofessional and I did not expect this coming from a manager. I did not appreciate her synod comments either.
I went to deposit a check and the teller said I could cash it. Cashed the check then made a deposit. The next day the teller called me and left me a voicemail saying they have to reverse the check and I would have to come in a fill out paperwork? Then they removed the funds from my account. I called and the office is supposedly closed till Monday. What a horrible bank. Response to owner: I shouldn’t have to make 2 different trips to deposit a check. Your employee should’ve known this from when I initially deposited the check and there wouldn’t have been an issue.