First Community Credit Union

1971 Wentzville Pkwy, Wentzville, MO 63385, USA

About First Community Credit Union

3.5 / 5

from reviews

    Theresa Thurmon
    -
    April 25, 2024

    All we wanted to do was add my name to my husband's credit card and 3 days later still getting the run around. 1st was told husband had to come to the branch but when he arrived was told no and given a number that IS NOT affiliated with the bank or credit card that started asking my husband for personal info😳 Now I called a different branch and was told my husband had to go to a local branch and do it after already trying that. To think they are in charge of thousands of dollars🙄 DO BETTER!!!!!!!!!!

    Maddie Cook
    -
    September 25, 2023

    I just opened an account with Sheri, she was absolutely wonderful, super welcoming and patient with me. On the other hand her manager, Savoy is completely unprofessional and rude, not only to other customers, and myself but to a new employee, in-front of customers! It is completely unprofessional and I did not expect this coming from a manager. I did not appreciate her synod comments either.

    Anthony Bayless
    -
    April 14, 2024

    Terrible! Called multiple numbers to the branch and can’t talked to anyone on a Sunday, even though the branch is open

    Lucas Stepp
    -
    January 25, 2023

    I'm stuck with this bank due to an outstanding auto loan but do yourself a favor and bank somewhere else. Improper explanation of contract when signing up for my account lead to multiple fees being incurred unexpectedly. I called the corporate number, fumbled around with their automated system for 30 minutes before speaking with Vanessa, a representative that spoke over me as I explained my situation. They refunded 2/3 of the fees "as a courtesy" but it honestly wasn't worth getting berated by the representative. Never had a member of customer service laugh in my face as I explained a delicate situation.

    Candice Gamache
    -
    August 31, 2022

    I went to deposit a check and the teller said I could cash it. Cashed the check then made a deposit. The next day the teller called me and left me a voicemail saying they have to reverse the check and I would have to come in a fill out paperwork? Then they removed the funds from my account. I called and the office is supposedly closed till Monday. What a horrible bank. Response to owner: I shouldn’t have to make 2 different trips to deposit a check. Your employee should’ve known this from when I initially deposited the check and there wouldn’t have been an issue.

    First Community Credit Union

    Our Address

    1971 Wentzville Pkwy, Wentzville, MO 63385, USA

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