First Community Credit Union

Cary H

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September 01, 2024

The lady we worked with was nice,.but this bank seems to be to strict on who they loan to or they don't care about credit score. I have a 830 credit score yet as a cosigner for my daughter on a credit card, was denied because they said my debt to income ratio was to high. With an 830 I think I know how to pay my bills. So she just went to discover and was able to get one without me, so now she can work on building her credit not that it seems to matter much.

Theresa Thurmon

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April 25, 2024

All we wanted to do was add my name to my husband's credit card and 3 days later still getting the run around. 1st was told husband had to come to the branch but when he arrived was told no and given a number that IS NOT affiliated with the bank or credit card that started asking my husband for personal info😳 Now I called a different branch and was told my husband had to go to a local branch and do it after already trying that. To think they are in charge of thousands of dollars🙄 DO BETTER!!!!!!!!!!

Maddie Cook

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September 25, 2023

I just opened an account with Sheri, she was absolutely wonderful, super welcoming and patient with me. On the other hand her manager, Savoy is completely unprofessional and rude, not only to other customers, and myself but to a new employee, in-front of customers! It is completely unprofessional and I did not expect this coming from a manager. I did not appreciate her synod comments either.

Lucas Stepp

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January 25, 2023

I'm stuck with this bank due to an outstanding auto loan but do yourself a favor and bank somewhere else. Improper explanation of contract when signing up for my account lead to multiple fees being incurred unexpectedly. I called the corporate number, fumbled around with their automated system for 30 minutes before speaking with Vanessa, a representative that spoke over me as I explained my situation. They refunded 2/3 of the fees "as a courtesy" but it honestly wasn't worth getting berated by the representative. Never had a member of customer service laugh in my face as I explained a delicate situation.

Anthony Bayless

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April 14, 2024

Terrible! Called multiple numbers to the branch and can’t talked to anyone on a Sunday, even though the branch is open