I could not be happier with my experience with Floyd from start to finish. I sold one house and bought another and, in the process, I worked with 2 different glass companies and a home improvement contractor, one of which was Floyd, and they were the best by a long shot. My job consisted of replacing 26 windows and Matt, the salesperson, worked with me in great detail to arrive at exactly the right balance of features for my needs, and at a cost that was very competitive for the quality of product they offer. Brad, the installer, was great at working around the weather to make sure my job got done, and he and his team were efficient, professional, friendly, and did an excellent job. Now that my job is completely finished, my family and I are thrilled with our new windows and will absolutely be working with Floyd on any future glass projects we might have.
Professional, courteous, friendly, explained things, cleaned up after themselves, everything you hoped a business will be in your home... Great job guys. They were quick too respond, got the windows quickly and setup install quickly..
We had four glass inserts replaced in February of 2021. Overall, Floyd's was professional and responsive. Would highly recommend. Longer version: Floyd's came out for the initial quote and were professional and let us know of expected timeline as well as any potential pitfalls. In our case, the weather needed to be warm enough to install the glass inserts without damaging the plastic/vinyl frames. Glass inserts were ordered shortly afterwards with a deposit (about half the total amount). Once they came in, Floyd's communicated with us about potential timing based on the upcoming weather forecast. Once we had a period of warm weather a date was scheduled. A reminder was sent the day before and the workers showed up on time. The workers wore a mask inside our home, which was appreciated. Work was completed quickly. I think it took them 1-2 hours to replace all 4 window inserts, which involved disassembly of the windows and replacement of the glass inside the plastic frame. A mild silicone smell was present for a few hours, but was gone by the next day. Windows look great and we have no complaints.
Floyd Glass did a perfect job with my shower enclosure. They also replace a large atrium window that was a custom job, and it went very smoothly.
From start to finish, they were amazing. They installed beautiful glass shower walls and door. Very professional and had great communication through the whole process. I will be using them again on my next glass needs. Highly recommend!
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