Went in to get my ipod fixed because it would not turn on. Cornelius was very helpful and had it fixed in half an hour. He was very professional. I know if i need to come back for any other device I'll ask for him.
4 hours on hold could never reach a single person there (why would i pay $30 fpr a cab ride there and back for a service that normaly cost $600) with out knowing if they can provide service in advance (not ansering phone just cost you that $600
Our tech, John, performed excellently. Answered all my questions. I'm now well schooled on the system because is his professionalism.
Have been called back three times for the same issue, most recently having to wait 2 1/2 hours just to check in! Do yourself a favor. Find a computer repair shop on Google and GO SOMEWHERE ELSE!
Simply the Best....
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