Glass Doctor of St. Charles, MO

3910 Old Hwy 94 S Ste 105A, St Charles, MO 63304, USA

About Glass Doctor of St. Charles, MO

4.9 / 5

from reviews

    Lee Sesson
    -
    May 06, 2023

    My window was cracked and glass doctor came to my job, replaced the window, and was in and out in 25 minutes. Their pricing was excellent as well.

    Kidz Biz Preparatory
    -
    January 10, 2024

    Professional, prompt and affordable services! I love the convenience of Glass Doctor coming to my location for the repair.

    Blue Bird
    -
    June 28, 2023

    It is with a heavy heart and deep frustration that I pen this review about my experience with Glass Doctor of Greater St. Louis. I recently had the passenger side window of my truck replaced by them, a service which I expected to be handled with utmost professionalism, but that, unfortunately, did not happen. Following the window replacement, I noticed a distinct white/clear residue on the glass which was barely noticeable initially but became more prominent after tinting. I was perplexed as to how their technician could have overlooked such a glaring issue in the first place. Considering that my windows were already tinted, I had to get them re-tinted which only made the white/clear substance more visible and rather unsightly. Keeping in mind that the glass had just been installed 12 hours prior, I felt it was only right to contact the company and report the issue. My call was answered by the owner, Michael, whose response left me dumbfounded. Not only was he unhelpful, but he also proceeded to yell at me and belittle both myself and the window tinting company. What followed was a barrage of derogatory names and disrespectful remarks, culminating in a highly unprofessional suggestion that I should "get lost", before abruptly hanging up. I am appalled by the level of unprofessionalism and lack of customer service displayed by Glass Doctor of Greater St. Louis, especially from a person of Michael's position. It is regrettable that I had to experience such unpleasant treatment from a service provider. To anyone considering their services, I would advise caution based on my experience.

    travis staebell
    -
    October 06, 2023

    They were great! Very professional, and did a good job. Would reccomend!

    Blue Boy
    -
    January 04, 2023

    Car was broken into over NYE. I filled out the quote over the holiday weekend and the first day they were back open they called and got me in that same day. My window was fixed in less than an hour and they were willing to come wherever I was. Excellent!

    Glass Doctor of St. Charles, MO

    Our Address

    3910 Old Hwy 94 S Ste 105A, St Charles, MO 63304, USA

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