Harris Automotive & Tire

John Crumley

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March 16, 2024

Very professional and courteous. We brought our car in after it broke down on the highway. They did a full diagnostic testing and even drove our car around trying to recreate the issue. They could not find anything wrong, which was a great relief to us. They certainly could have charged us for the diagnostic test and their technicians time which we appreciated. But they told us there was no charge. Nobody does that anymore but they did and we are grateful. I highly recommend them to anyone with an issue. They are honest and trustworthy.

ray mccune

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April 12, 2024

I used to be an Automotive Service Advisor for a Chrysler dealer for 12 years and am very versed in customer service. This shop is actually an honest shop and knows how to make money via customer service retention and not by sky rocketing prices. Is simply how they’ve been in business for so long. Outstanding mechanics as well.

Nick J.

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March 08, 2024

Being born and raised in the auto industry, I'm more than familiar with what to expect from the average independent shop or dealership service department. Every experience I've had at Harris Auto in Wentzville has been consistent and top notch. The work is done professionally and quickly, the communication beginning to end is stellar, and their attention to detail is like nothing I've seen from other shops - even ones at the big fancy dealership facilities. This month, I had 3 of my 4 vehicles worked on at Harris Auto, and will continue to trust them with my vehicles. I have a very special old truck that used to belong to my grandfather, and they took care of it like it was their own. Thanks, and keep up the good work!

Tim Prose

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March 01, 2024

I recently purchased 4 new tires at a different automotive shop and after several tries they could not get them balanced properly. Took my vehicle to Harris and they were able to resolve the issue in one visit. They asked questions regarding the situation and made sure to test drive it to confirm it was resolved before handing it back to me. Staff was great. I will use Harris in the future.

Kallie Fischer

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December 02, 2023

This is one of the best customer service experiences I’ve ever had!! I highly highly recommend Harris Automotive. I made an appointment for a check engine light. The soonest they could get me in was a week from that phone call which was fine. Until the next day, my car began to overheat. Harris got me in that day and worked me into their schedule. They had the problem fixed and car back to me in two days. I appreciated the communication they kept with me through the whole process. And my car is now running great! I will continue to use them for all my car needs!