Mustafa gives his customers the most personalized and exquisite experience I have personally ever experienced at a jewelry store. Me and my fiance walked in looking for a ring and Mustafa asked several questions to get to know me and then said, "ah, I have just the one." He put it on my finger and it was perfect, love at first sight. We've been back for the wedding band and several other pieces and Mustafa has taken care of us each and every time making sure we had every discount available to us and took care of us swiftly and with the utmost professionalism. 100/10 would recommend this man's excellent service to anyone seeking fine jewelry, to be honest I wish he could be my vendor for all things he is so wonderful!
Thank you to Kay for the AMAZING experience! Everything was perfect! Kay was extremely knowledgeable, and when we showed her our idea ring idea, she didn’t skip a beat, and found the perfect fit for us! Kay even estimated Maddie’s ring size before measuring, and was pretty spot on! Thank you to Kay for being welcoming, wholesome, and funny! Thank you to Helzberg Diamonds for the perfect ring!
Mustafa is incredible!!! I had a great experience he is Honest, friendly and extremely knowledgeable of his profession. I picked up my wedding ring today and I can't stop starring at it - flawless! Thank you, I will certainly be back for my next jewelry purchase
I bought a ring for my wife for our 30 year anniversary and Kay helped us pick one out. She showed us all different types and remembered what one my wife loved and I came back the next day and bought it to surprise her with it. Kay has taken care of me for as long as I can remember and has always given me great service
I’ll never go back to Helzberg for any jewelry again! My original wedding set was bought here. You have to go in monthly to get your jewelry cleaned in order for the warranty to be honored. One month I was a week past my cleaning schedule. Then the next month, I was on time. I had them clean it, before leaving the mall, I went to the restroom. While washing my hands, I saw my center stone was gone! I searched the floor, which sucked considering it was a public restroom, then went back to helzberg. After waiting nearly an hour for them to look up all my warranty info, they said since I was late that one month, it voided my warranty and they are no longer responsible for the stone. EVEN THOUGH THEY HAD JUST “INSPECTED” and cleaned it??? But legally, there was nothing I could do due to the fine print. Go somewhere else!!!!
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