I could never criticize Jess's work for he dealt with my AC and heater repair needs expeditiously. Everything was well-organized. The procedure he used was good and effective. All the issues occurring were fixed professionally within an hour and the damaged parts were replaced as well. So much thankful for the great service. Highly recommended!
I feel totally indebted to Jess for his fast and efficient service and especially on a weekend. He was here in two hours after my call and he did not charge me any extra fee!! He was quick, professional, well-informed and had us up and going fast! Hope he stays with Hoover Heating And Air Conditioning. If you want the best, reach out and request for Alan!
We are very happy with the Air Conditioner that Hoover Heating And Air Conditioning installed for us. He is very knowledgeable and knew what we wanted. Any emails to him were answered immediately. He was available from the start of the project until the end. His team was great. They never stopped from the time they came until the job was done. The site was left neat and tidy and the old conditioner taken away. I would not hesitate to recommend them for any other project.
Thanks so much to the Hoover Heating And Air Conditioning team for the amazing customer service from quoting of the job to the end of the job. Thomas made sure he stopped by during the install to make sure everything was running smoothly. This company takes me back to what customer service is really all about. Making sure that the customer is truly satisfied and that they have the right product to suit your needs. They don’t over sell you. Love this company. I would highly recommend this company if you are looking for any HVAC services.
Thomas arrived first to clean the ductwork, then the crew came to replace my unit. I was surprised at how well the crew worked together, they were a true team, were professional, respectful to me and to each other, and knew what they were doing. Thomas even stayed after the ducts were cleaned to help the crew move the heavy unit. They finished their work timely and left everything clean. They made sure everything was working and made sure I know how to use my new heating/air conditioning unit.
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